Associate, CDD & EDD Specialist

About the role

We are seeking a dedicated CDD & EDD Specialist to support the Bank's ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) efforts. The role will focus on assisting with customer reviews and ensuring that compliance with regulatory obligations is met.

Responsibilities

• Ensure compliance with Bank Secrecy Act Regulation’s, Anti-Money Laundering related regulations, Office of Foreign Assets Control Regulations and USA PATRIOT Act Regulations.
• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews in line with regulatory requirements.
• Perform complex due diligence (EDD) reviews on new and existing high risk customers.
• Using customer risk scoring models in accordance with departmental processes and procedures.
• Act as direct liaison between the EDD Team and other departments for High-Risk customer onboarding and general BSA inquiries.

Requirements

• Bachelor’s degree in business, finance, or a related field.
• 3+ years of experience in CDD, EDD, or a related area of compliance within the financial services industry required.
• Strong understanding of regulatory requirements related to CDD and EDD, including the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations.
• Experience in managing high-risk customer reviews and compliance workflows.
• Strong analytical and organizational skills with attention to detail.
• Excellent communication skills and the ability to collaborate across multiple teams.
• CAMS certification or similar compliance-related certification preferred.
• Technology Skills: Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications. Experience with blockchain monitoring tools required.

Qualifications

• Must be legally eligible to work in the United States without sponsorship, current or future, to be considered.

Skills

• Strong understanding of regulatory requirements related to CDD and EDD, including the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations.
• Experience in managing high-risk customer reviews and compliance workflows.
• Strong analytical and organizational skills with attention to detail.
• Excellent communication skills and the ability to collaborate across multiple teams.
• CAMS certification or similar compliance-related certification preferred.
• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
• Experience with blockchain monitoring tools required.

Benefits

• Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is primarily hybrid. Remote arrangements may be considered for candidates outside the commutable area based on business needs and team requirements.

Equal Opportunity Employer

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.