Associate, Care Team Operations

Responsibilities

• Coordinates home health, insurance, vendors, and other social assistance services for our members
• Initiates and manages referrals based on member needs, ensuring effective communication throughout the process
• Connects with insurance, other providers, and other organizations to request and deliver appropriate medical services and records for members
• Uses our analytical platforms to generate and communicate weekly reporting & planning to support clinical care
• Uses member benefits platforms to determine eligibility as needed, organize Medicaid support and enrollment as needed
• Communicates with members and external agencies regarding referrals made on their behalf
• Supports team meetings with note-taking and follow-ups on all commitments

Requirements

• 1+ year of experience in an administrative role, managing scheduling and coordination tasks (appointments, follow-ups, or care plans)
• Experience in maintaining accurate records and documentation

Qualifications

We take into account an individual’s qualifications, skillset, and experience in determining final salary.

Skills

This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave.

Pay

The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

Schedule

The expected salary range for this position is: $20.19 - $25.96 Hourly