Associate Business Analyst

About Us

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We foster an inclusive, people-first culture where all feel welcome, supported, and empowered to innovate and reach their full potential. Our culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years, as well as awards for being a best place to work for women, diversity, and LGBTQ+ employees.

About the Role

Working with business departments, you will drive process improvement by identifying opportunities and defining business processes. You will assess and document training needs, communicate new processes, and document business processes, training procedures, standard operating procedures, and project status. You may oversee projects or act as a liaison between FAC and government entities, vendors, corporations, and other FA divisions to define business processes or generate, update, and create products and services. When new processes are identified, you may drive implementation or hand off to the Project Management Team. You will collaborate with other Business Analysts to gather information and complete assignments.

Responsibilities

• Gather information and data on business processes and procedures.
• Identify problems or processes, research alternatives, contribute to presentations, test solutions, and participate in implementing defined business processes.
• Work with business partners to create documentation of business processes, training procedures, and standard operating procedures.
• Generate standard reports, review, and audit information.
• Perform other duties as assigned.

Requirements

• Typically requires a BS degree or equivalent combination of education and experience.
• Typically less than one year of directly related experience.

Skills

• Good written and verbal communication skills.
• Analytical skills.
• Problem-solving skills.
• Data management skills.
• Organizational skills.

Pay

$26.88 - $35.82 hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on job-related knowledge, skills, experience, business requirements, and geographic location.

Benefits

First American offers a comprehensive benefits package based on eligibility, including:

• Medical, dental, and vision coverage.
• 401k retirement plan.
• PTO and paid sick leave.
• Employee stock purchase plan.

We embrace and support individuality, fostering an authentic and inclusive workplace where you are encouraged to bring your entire, unique self to work.