Associate, Box Office (Part-Time)
About the role
The Zeiterion is a nonprofit organization dedicated to performing arts experiences with a focus on imagination, connection, equity, transparency, and discovery. The Box Office Associate supports the smooth operation of the box office and ensures excellent, consistent, and accessible patron experiences.
Responsibilities
- Operating the box office, including opening/closing duties, ticket sales (in-person and by phone), order fulfillment, and show-night service delivery
- Answering patron inquiries, troubleshooting issues, and providing accessible and welcoming customer service
- Supporting accurate cash handling, reporting, and daily reconciliation during assigned shifts
- Proficient use of the Z’s ticketing and software systems and pursuing ongoing professional development in this area in response to organizational needs
- Other duties as assigned
Qualifications
- Welcoming and knowledgeable customer service/patron engagement
- Attention to detail and follow-through
- Clear communication skills
- Proficiency in cash handling and reconciliation
- Commitment to accessible and equitable service delivery
What We're Looking For
We are seeking a colleague who brings a spirit of curiosity, creativity, and openness, communicates with clarity, honesty, and care, thrives in a collaborative, relationship-centered team, shares our commitment to equity, inclusion, and anti-racism, and is excited to learn, grow, and imagine new ways forward.
Workplace Culture
The Zeiterion's workplace culture reflects its values: Imagination, Connection, Equity, Transparency, and Discovery. We encourage creative problem-solving, build strong relationships, address inequities, communicate openly, and foster a culture that values community, social justice, and equity.