Associate Benefit Advisor-Seasonal

About the role

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other.

Responsibilities

• Guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage.
• Consult and advise clients over the phone on their health insurance options.
• Ensure customers get the right coverage for their situation by partnering with top national and regional health insurance companies.
• Prepare for and pass the state licensing exam for health insurance agents.
• Meet daily sales metrics and goals, with the help of recorded and monitored calls.
• Make outbound calls to follow up on leads and cross-sell ancillary products.
• Spend your workday on the phone answering calls from beneficiaries, toggling between multiple computer applications and screens while on the phone.

Requirements

• Ability to obtain a resident state health insurance license or currently possess an active health insurance license.
• Previous sales experience or a passion for learning and growing in a sales role.
• Strong technology skills; easily navigate between multiple systems.
• Coachable and teachable.
• High level of integrity and customer focus.
• Aligns with eHealth’s mission and demonstrates our values in behaviors, practices, and decisions.

Qualifications

• Available to work 5:00 AM - 5:00 PM PST, including weekends as needed.
• Available to work extended hours during the Annual Enrollment period, October 15th to December 7th.

Skills

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and manage time effectively.
• Proficiency with multiple computer applications and systems.

Benefits

• Paid training.
• Ongoing support and resources.
• Medical benefits after 90 days of employment.
• Cell phone and internet reimbursement.

Pay

Competitive base pay plus uncapped commission incentives. Hourly Pay Rate - $20.00 USD.

Schedule

This is a seasonal role beginning August 10th and ending on December 8th. Hours must be able to work 5:00 AM - 5:00 PM PST, including weekends as needed. Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th.

What You Should Know

• As part of the eHealth application process, you will be required to complete an online assessment after completing the application.
• The assessment is required to move forward to the interview process.
• This is a sales role within a call center environment.
• You will spend your workday on the phone answering calls from beneficiaries. Your calls will be recorded and monitored.
• You may be required to make outbound calls to follow up on leads and cross-sell ancillary products.
• You will be required to meet daily sales metrics and goals.
• To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.

Our Values

• One Team
• Customer Centric
• Innovation
• Integrity
• Quality
• Accountability
• Resilience
• Financial Stewardship

What We Offer

• Base pay range reflecting the anticipated pay range for this position.
• A monthly commission-based incentive plan.
• An array of benefits designed to support employees' personal and professional wellness.

Equal Employment Opportunity

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws.