Associate Banker II- Williamstown, NJ (30 hours)
Work Location: Williamstown, New Jersey, United States of America
About the role
This role plays a vital role in bringing TD’s human, relationship‑driven banking experience to life. As a trusted partner to clients, the role delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity—helping clients feel informed, supported, and empowered to achieve their financial goals while consistently adhering to TD’s risk and regulatory standards. It combines transactional excellence with the capability to help clients find the right solutions through needs‑based engagement, delivers everyday banking and basic consumer account opening/maintenance while proactively engaging clients in meaningful conversations, helping them understand their options, and connecting them to appropriate partners. The incumbent can serve as the first point of contact and hospitality ambassador of the branch, guiding traffic flow and delivering a high‑touch client experience, accurately processing transactions, deepening relationships by identifying needs and opportunities, referring clients to specialists, and demonstrating broad product knowledge to evaluate and recommend solutions. They also engage in inbound and outbound acquisition efforts, recognize client needs, initiate referrals, perform a broad range of client transactions within established limits, identify and assess straightforward problems using standard procedures, escalate non‑standard issues, and may act as an escalation point when needed.
Responsibilities
- Serve as first point of contact and hospitality ambassador, guiding client flow and delivering a high‑touch experience.
- Deliver accurate, efficient everyday banking transactions while deepening relationships by proactively identifying client needs and opportunities.
- Refer clients to appropriate partners to help them achieve financial