Jobs · Finance · Massachusetts

Associate Banker II (US) - 30 hrs - Chelsea, MA

TD · Chelsea, MA · 1 mo ago
On-siteFinance$23.75–$31/hrPart-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse the posting. Key info: - Work Location: Chelsea, Massachusetts, United States of America - Hours 30 (likely part-time 30 hours per week) - Pay Details $23.75 - $31.00 USD - There's a paragraph about compensation policies etc. - Line Of Business Personal & Commercial Banking - Job Description paragraph(s) - Depth & Scope bullet-like sentences (but not bullet list) - Education & Experience list (multiple bullet-like lines) - Customer Accountabilities (list of responsibilities) - Shareholder Accountabilities (list) - Employee/Team Accountabilities (list) - Physical Requirements (list) - Who We Are (company description) - Our Total Rewards Package (benefits description) - Additional Information (development etc.) - Training & Onboarding, Interview Process, Accommodation (but these are boilerplate? Accommodation is EEO related; we should remove EEO/equal-opportunity boilerplate. The accommodation paragraph is about disability accommodation; that is EEO related, should be removed. Also "Accommodation TD Bank is an equal opportunity employer..." is EEO boilerplate; remove. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we keep substantive info: location, hours, pay, line of business, job description, depth & scope, education & experience, customer accountabilities, shareholder accountabilities, employee/team accountabilities, physical requirements, who we are, total rewards package, additional information (development, training & onboarding maybe? The "Training & Onboarding" and "Interview Process" are somewhat procedural but not EEO; they might be considered application instructions? The instruction says remove application instructions. "Training & Onboarding" and "Interview Process" are about process, not necessarily application instructions but could be considered part of hiring process. Safer to remove them as they are not substantive job content. However "Additional Information" includes development etc. Might keep that as a section like "Additional Information" but not a standard heading; we could map to "About the role" or "Qualifications". But we need to use only the allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content to these headings. - About the role: could include Work Location, Hours, Line Of Business, Job Description brief summary, Depth & Scope maybe. - Responsibilities: could include Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities (these are responsibilities). - Requirements: Education & Experience (education, experience). - Qualifications: maybe skills list (Strong organization skills, Excellent communication skills, etc.) plus Proficient in Microsoft Office, Notary License preferred. - Skills: maybe same as qualifications? But we need to avoid duplication. Could treat Qualifications as education/experience, Skills as abilities. - Benefits: Our Total Rewards Package description. - Pay: Pay Details $23.75 - $31.00 USD plus note about compensation policies. - Schedule: Hours 30 (maybe part-time 30 hours per week). Could also include ability to work evenings, weekends, holidays as scheduled. We must not create sections with filler like "commensurate with experience". We have actual pay range. We must not repeat job title as heading (not given). No Job ID. We must output only HTML fragment. Let's craft sections:

About the role

Work Location: Chelsea, Massachusetts, United States of America. Hours: 30 hours per week. Line of Business: Personal & Commercial Banking. This role plays a vital role in bringing TD’s human, relationship‑driven banking experience to life. As a trusted partner to clients, the role delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity—helping clients feel informed, supported, and empowered to achieve their financial goals while consistently adhering to TD’s risk and regulatory standards. Depth & Scope: Combines transactional excellence with the capability to help clients find the right solutions through needs‑based engagement. Delivers everyday banking and basic consumer account opening/maintenance while proactively engaging clients in meaningful conversations, helping them understand their options, and connecting them to appropriate partners. Serves as first point of contact for clients as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high‑touch client experience. Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners. Demonstrates broad knowledge of banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions. Engages in inbound and outbound acquisition efforts, accountable for recognizing client needs and initiating appropriate referrals to specialists, acting on deepening client relationships. Performs and decides a broad range of client transactions and multi‑step activities within established financial limits. Identifies and assesses client problems in straightforward situations using standard procedures and escalates non‑standard issues internally; typically addressing routine requests requiring minimal discretion. Can serve as an escalation point as needed.

That seems comprehensive.

Responsibilities

We need to list responsibilities from Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities. Use
  • . Let's extract each bullet: Customer Accountabilities: - Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners - Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy - Creates personalized, client-first interactions that build trust from initial engagement and strengthen ongoing relationships - Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals - Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities - Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes - Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions Shareholder Accountabilities: - Maintains compliance when completing operational activities in accordance with company guidelines and regulations to minimize risk and protect the client - Acts as a trusted first point of contact in safeguarding the integrity of the client relationship by operating within compliance of AML laws and regulatory requirements, by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation standards - Identifies potential discrepancies, material changes or risk indicators and escalates appropriately in accordance with policy and procedure - Acts in accordance with TD's code of conduct and ethical standards in every decision - Protects TD's clients, colleagues and the Bank - Do the right thing - own it, raise it, know it Employee/Team Accountabilities: - Completes required training and continuously strengthens risk and compliance knowledge - Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team - Takes accountability for outcomes and performance by participating in performance and development activities; proactively sharing insights, lessons learned, and best practices across the team - Embraces different perspectives, backgrounds, and experiences - Models curiosity and seeks out different perspectives to foster a growth mindset - Collaborates with team members in contributing to the success of the team and organization We'll combine into one responsibilities list.

    Requirements

    Education & Experience: - High school diploma or GED - 1+ years demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience - Teller or cash-handling experience in a client facing/financial institution preferred - Ability to work during operating hours to include evenings, weekends and holidays as scheduled - Ability to complete required job-related training upon hire We could also include physical requirements? But those are more about physical demands; maybe they go under Requirements? But we have a separate section for Physical Requirements not in allowed headings. Could incorporate into Requirements or maybe under Skills? But we have no heading for physical requirements. Could put under Requirements as well. But we should not invent sections not allowed. We can include physical requirements within Requirements as bullet points. But we need to avoid too thin sections. We'll keep Requirements as education/experience + ability to work hours + ability to complete training. Physical requirements maybe go under Requirements as well, but we could also put under Skills? Not ideal. Alternatively we could create a separate section "Requirements" for education/experience and "Skills" for abilities, and maybe include physical requirements under Skills? But physical requirements are not skills. Given allowed headings, we can put physical requirements under Requirements as they are job requirements. Let's do:

    Requirements

    • High school diploma or GED
    • 1+ years demonstrated experience working with clients (volunteering, education, military experience acceptable)
    • Teller or cash-handling experience in a client‑facing/financial institution preferred
    • Ability to work during operating hours, including evenings, weekends and holidays as scheduled
    • Ability to complete required job‑related training upon hire
    • Physical demands: frequent sitting, standing, walking; continuous performing multiple tasks, operating standard office equipment, responding to sounds, concentrating for long periods, applying common sense, reading/writing/comprehending instructions, arithmetic; occasional domestic travel; occasional lifting/carrying under 25 lbs and over 25 lbs; occasional moving in confined spaces, squatting, bending, kneeling, crawling, climbing, reaching overhead/reaching forward, pushing/pulling, twisting
    But that list is long; we can keep as prose? The instruction: Use
    • for any list of duties/requirements/benefits. So we should use list for requirements. Now

      Skills

      Skills list: - Strong organization skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with ability to be concise, clear and consistent - Demonstrated effective problem-solving skills - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and problem solving - Proficient in Microsoft Office - Notary License preferred We'll put as
        .

        Benefits

        Our Total Rewards Package description: includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. We'll put as

        .

        Pay

        Pay Details: $23.75 - $31.00 USD per hour. TD is committed to providing fair and equitable compensation opportunities; base pay offered may vary based on candidate's skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs. Candidates are encouraged to discuss compensation with their recruiter for more specific details.

        Schedule

        Hours: 30 hours per week. Ability to work during operating hours, including evenings, weekends and holidays as scheduled.

        We must ensure we don't repeat info. The schedule appears also in Requirements; but that's okay. We must not include boilerplate like "Learn more", "Additional Information", "Training & Onboarding", "Interview Process", "Accommodation". We omitted those. Check for any duplicated lines: we have some repeated ability to work hours in Requirements and Schedule; that's okay but

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