Associate Banker II - Sanford (1237 Main St)

About the role

The Banking Associate is a professional in banking, plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.

Responsibilities

• Process customer transactions, open new accounts, and educate customers on banking products and services.
• Deliver end‑to‑end advice: building trust with educational content, providing consultative support, and advocating with proactive insights.
• Utilize TD's systems and tools to engage customers, acquire and deepen relationships.
• Understand customer financial needs to identify opportunities to promote, educate, or refer to appropriate team members.
• Accurately complete everyday banking transactions on the teller line or platform, uncover needs, educate on products/services, or refer to experts.
• Service customers on teller line and platform: opening/closing personal deposit accounts, everyday transactions, debit/credit card issues, regulation E, mobile/online banking.
• Connect with customers, provide financial advice, deepen relationships through lead management activities (self‑generated leads, partner/retail leads, campaign leads, outreach, appointments, lead prioritization).

Requirements

• High school diploma or GED.
• 1 year of experience working with customers in any capacity (volunteering, education, military experience preferred).
• Teller experience preferred.
• Required to complete Teller training and part 1 of platform training upon hire.

Skills

• Demonstrated customer service skills.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Strong organization skills to handle multiple tasks in a fast‑paced environment.
• Excellent communication skills – concise, clear, consistent.
• Demonstrated effective problem‑solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and meet deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Benefits

• Base salary plus variable compensation/incentive awards (cash and/or equity incentive awards).
• Health and well‑being benefits.
• Savings and retirement programs.
• Paid time off (Vacation PTO, Flex PTO, Holiday PTO).
• Banking benefits and discounts.
• Career development opportunities.
• Reward and recognition programs.

Pay

$22.00 – $27.75 USD per hour.

Schedule

40 hours per week (full‑time).