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Jobs · Finance · New Jersey

Associate Banker I - Roxbury (20 Hour)

TD · Succasunna, NJ · 1 mo ago
On-siteFinancePart-time

About the role

This role plays a vital role in bringing TD's human, relationship driven banking experience to life. This role is a trusted guide for our clients; delivering everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals while upholding TD's strong risk and regulatory standards.

Responsibilities

  • First point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience
  • Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help achieve their financial objectives
  • Engages clients with professionalism with a focus on educating on appropriate products and self-serve solutions while using insights on recommending solutions for turning routine client transactions into meaningful moments
  • Demonstrates knowledge of basic banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions
  • Performs a broad range of client transactions and multi-step activities within established financial limits
  • Identifies and assesses client problems in straight forward situations using standard procedures and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion

Requirements

  • High school diploma or GED
  • 1 year demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience
  • Teller or cash-handling experience in a client facing/financial institution preferred
  • Ability to work during operating hours to include evenings, weekends and holidays as scheduled
  • Strong organization skills to handle multiple tasks in a fast-paced environment
  • Excellent communication skills with ability to be concise, clear and consistent
  • Demonstrated effective problem-solving skills
  • Demonstrated ability to schedule and prioritize work
  • Demonstrated ability to work independently and within deadlines
  • Sound judgment in decision making and problem solving
  • Proficient in Microsoft Office
  • Notary License preferred

Qualifications

  • Education: High school diploma or GED
  • Experience: 1 year demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience
  • Skills: Teller or cash-handling experience in a client facing/financial institution preferred
  • Other: Ability to work during operating hours to include evenings, weekends and holidays as scheduled; Strong organization skills to handle multiple tasks in a fast-paced environment; Excellent communication skills with ability to be concise, clear and consistent; Demonstrated effective problem-solving skills; Demonstrated ability to schedule and prioritize work; Demonstrated ability to work independently and within deadlines; Sound judgment in decision making and problem solving; Proficient in Microsoft Office; Notary License preferred

Skills

  • Customer Service
  • Financial Services
  • Client Relationship Management
  • Problem Solving
  • Communication
  • Organizational Skills
  • Microsoft Office

Benefits

Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Pay

Base pay details: 23.25 - 29.75 USD

Schedule

Operates during standard banking hours including evenings, weekends, and holidays as scheduled.

Physical Requirements

Frequent: Sitting, Standing, Walking, Lifting/Carrying (up to 25 lbs.), Reaching Overhead, Reaching Forward, Squatting, Bending, Kneeling, Crawling, Climbing, Pushing, Pulling, Twisting, Concentrating for Long Periods of Time, Applying Common Sense to Deal with Problems, Reading, Writing and Comprehending Instructions, Adding, Subtracting, Multiplying and Dividing.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development: If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

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