Associate Banker I - Piscataway (20hrs)

Work Location: Piscataway, New Jersey, United States of America

Pay

$21.50 - $26.75 USD per hour

TD is committed to providing fair and equitable compensation opportunities. The base pay offered may vary based on skills, experience, job-related knowledge, geographic location, and other business needs.

Schedule

20 hours per week. Ability to work during operating hours to include evenings, weekends, and holidays as scheduled.

About the role

This role plays a vital part in delivering TD's human, relationship-driven banking experience. As a trusted guide, you will help clients feel informed, supported, and empowered to achieve their financial goals while upholding TD's strong risk and regulatory standards.

Responsibilities

• Serve as the first point of contact and hospitality ambassador for clients, managing traffic flow while delivering a high-touch experience.
• Perform accurate, efficient everyday banking transactions and proactively identify client needs to deepen relationships and refer clients to appropriate partners.
• Engage clients professionally, educating them on products, self-serve solutions, and recommending tailored financial solutions.
• Demonstrate knowledge of basic banking products and services to evaluate and recommend client solutions using insights and tools.
• Handle a broad range of client transactions and multi-step activities within established financial limits.
• Identify and assess client problems in straightforward situations using standard procedures; escalate non-standard issues internally.
• Orchestrate the overall client experience by managing client flow (in-person and phone), resolving inquiries, and making referrals to partners.
• Deliver consistent, relationship-driven client experiences aligned with TD’s service strategy.
• Create personalized, client-first interactions to build trust and strengthen relationships.
• Balance client needs with sound judgment, policy adherence, and risk awareness to ensure compliant outcomes.
• Educate clients on banking products, services, and digital capabilities to enhance convenience and support financial well-being.
• Advocate for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions.
• Maintain compliance with company guidelines and regulations to minimize risk and protect clients.
• Safeguard client relationships by adhering to AML laws and regulatory requirements, verifying identification, and maintaining data integrity.
• Identify potential discrepancies, material changes, or risk indicators and escalate as needed.
• Act in accordance with TD’s code of conduct and ethical standards in every decision.
• Complete required training and continuously strengthen risk and compliance knowledge.
• Contribute to a positive work environment by aligning with TD’s Model, Brand, and Culture.
• Take accountability for outcomes and performance by participating in development activities and sharing insights across the team.
• Embrace diverse perspectives and seek out different viewpoints to foster a growth mindset.
• Collaborate with team members to contribute to the success of the team and organization.

Requirements

• High school diploma or GED.
• 1 year of demonstrated experience working with clients (volunteering, education, or military experience included).
• Teller or cash-handling experience in a client-facing or financial institution preferred.
• Strong organizational skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills.
• Ability to schedule and prioritize work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Benefits

TD offers a Total Rewards package that includes:

• Base salary and variable compensation/incentive awards (e.g., cash and/or equity incentives).
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development and reward/recognition programs.

TD is committed to supporting colleagues through regular development conversations, training programs, and a competitive benefits plan to help them thrive at work and home.

Physical Requirements

• Domestic Travel: Occasional (1-33%)
• International Travel: Never (0%)
• Performing sedentary work: Frequent (34-66%)
• Performing multiple tasks: Continuous (67-100%)
• Operating standard office equipment: Continuous (67-100%)
• Responding quickly to sounds: Continuous (67-100%)
• Sitting: Occasional (1-33%)
• Standing: Continuous (67-100%)
• Walking: Occasional (1-33%)
• Moving safely in confined spaces: Occasional (1-33%)
• Lifting/Carrying (under 25 lbs.): Occasional (1-33%)
• Lifting/Carrying (over 25 lbs.): Occasional (1-33%)
• Squatting: Occasional (1-33%)
• Bending: Occasional (1-33%)
• Kneeling: Occasional (1-33%)
• Crawling: Occasional (1-33%)
• Climbing: Occasional (1-33%)
• Reaching overhead: Occasional (1-33%)
• Reaching forward: Occasional (1-33%)
• Pushing: Occasional (1-33%)
• Pulling: Occasional (1-33%)
• Twisting: Occasional (1-33%)
• Concentrating for long periods: Continuous (67-100%)
• Applying common sense to standardized problems: Continuous (67-100%)
• Reading, writing, and comprehending instructions: Continuous (67-100%)
• Basic arithmetic (adding, subtracting, multiplying, dividing): Continuous (67-100%)