Associate Banker I/Moorestown

About the role

This role plays a vital role in bringing TD's human, relationship driven banking experience to life. This role is a trusted guide for our clients; delivering everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals while upholding TD's strong risk and regulatory standards.

Responsibilities

• Serve as first point of contact and hospitality ambassador, seamlessly guiding traffic flow while delivering a high‑touch client experience
• Deliver accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and referring clients to appropriate partners
• Engage clients with professionalism, educating on appropriate products and self‑serve solutions and using insights to turn routine transactions into meaningful moments
• Demonstrate knowledge of basic banking products and services to evaluate and recommend client solutions using insights, tools, and resources
• Perform a broad range of client transactions and multi‑step activities within established financial limits
• Identify and assess client problems in straightforward situations using standard procedures; escalate non‑standard issues internally
• Orchestrate overall client experience by managing client flow (in‑person and phone), handling inquiries, issue resolution, and referrals
• Create personalized, client‑first interactions that establish trust and strengthen ongoing relationships
• Balance client needs with sound judgment, policy adherence, and risk awareness to ensure compliant outcomes
• Proactively educate clients on banking products, services, and digital capabilities; connect them to specialists for long‑term goals
• Advocate for clients by demonstrating empathy, integrity, and a long‑term perspective
• Maintain compliance when completing operational activities per company guidelines and regulations to minimize risk
• Safeguard client relationship integrity by operating within AML laws and regulatory requirements, verifying identification, maintaining data integrity, and following authentication standards
• Identify potential discrepancies, material changes, or risk indicators and escalate appropriately
• Act in accordance with TD's code of conduct and ethical standards; protect clients, colleagues, and the Bank
• Complete required training and continuously strengthen risk and compliance knowledge
• Contribute to a positive work environment by aligning to TD Model, Brand, and Culture
• Take accountability for outcomes and performance through development activities, sharing insights and best practices
• Embrace different perspectives, backgrounds, and experiences; model curiosity and a growth mindset
• Collaborate with team members to contribute to team and organizational success

Requirements

• High school diploma or GED
• 1 year demonstrated experience working with clients (volunteering, education, military experience accepted)
• Teller or cash‑handling experience in a client‑facing/financial institution preferred
• Ability to work during operating hours including evenings, weekends, and holidays as scheduled
• Ability to complete required job‑related training upon hire
• Strong organization skills to handle multiple tasks in a fast‑paced environment
• Excellent communication skills — concise, clear, and consistent
• Demonstrated effective problem‑solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Physical requirements

• Domestic travel – Occasional (1‑33%)
• International travel – Never
• Performing sedentary work – Frequent (34‑66%)
• Performing multiple tasks – Continuous (67‑100%)
• Operating standard office equipment – Continuous
• Responding quickly to sounds – Continuous
• Sitting – Occasional
• Standing – Continuous
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/carrying under 25 lbs – Occasional
• Lifting/carrying over 25 lbs – Occasional
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Occasional
• Crawling – Occasional
• Climbing – Occasional
• Reaching overhead – Occasional
• Reaching forward – Occasional
• Pushing – Occasional
• Pulling – Occasional
• Twisting – Occasional
• Concentrating for long periods – Continuous
• Applying common sense to standardized situations – Continuous
• Reading, writing, and comprehending instructions – Continuous
• Adding, subtracting, multiplying, and dividing – Continuous

Pay

Base pay range: $21.50 – $26.75 per hour (USD). The base pay actually offered may vary based on the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

Schedule

Full‑time, 40 hours per week. Must be available to work during operating hours including evenings, weekends, and holidays as scheduled. Work location: Moorestown, New Jersey, United States.

Benefits

Total Rewards package includes base salary and variable compensation/incentive awards (eligibility for cash and/or equity incentive awards through participation in an incentive plan), health and well‑being benefits, savings and retirement programs, paid time off (Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition programs.

About the company

TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. Every day, TD strives to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience — all colleagues, no matter where they work, are client facing.