Associate Banker

Overview

Since 1973, East West Bank has served as a pathway to success, offering a financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific, focusing on real estate, entertainment and media, private equity and venture capital, and high-tech industries.

Responsibilities

• Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange
• Document large deposits over Currency Transaction Reports
• Identify fraudulent activity to prevent potential loss to the bank
• Maintain strong relationships with existing customers and cultivate new customer relationships
• Cross sell and refer bank products such as depository products, wealth management, mortgage that fit customers’ needs
• Have strong knowledge in using digital resources and technologies to optimize clients’ digital banking experience
• Demonstrate the ability to learn and adapt to new processes and technology platforms quickly
• May perform other duties as assigned

Qualifications

• A high school diploma or general education degree (GED) required; a bachelor’s degree highly preferred
• One year of recent customer service and cash handling experience
• One year of previous teller / new account experience in a banking institution preferred
• Ability to learn products, services, and procedures quickly and accurately
• Excellent customer service skills
• Strong attention to details and time management skills
• Proficiency in Microsoft Word and Excel
• Flexibility to work on weekends when needed

Compensation

The base pay range for this position is USD $20.00/Hr. - USD $21.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.