Associate Banker, 30 Hours, Midtown East Area - Multiple locations
JPMorganChase · New York, NY · 1 mo ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: About the role? The job description includes "Job Description" paragraph, then "Job Responsibilities", then "Required Qualifications, Capabilities, And Skills", then "Preferred Qualifications, Capabilities, And Skills", then "About Us", then "About The Team". We need to use for section headings. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Equal Opportunity Employer/Disability/Veterans" etc. Also remove "Visit our FAQs..." etc. Also remove "About Us" maybe keep as section? It's substantive. "About The Team" also substantive. "About Us" includes description of Chase, mission, benefits etc. Benefits: they mention competitive total rewards package, base salary, commission-based pay, discretionary incentive compensation, benefits list. That's substantive for Benefits and maybe Pay. We need to include Pay and Benefits sections only if posting actually states them. It does mention base salary determined based on role, experience, skill set and location; commission-based pay and/or discretionary incentive compensation; benefits list. So we can create a Pay section (maybe combine with Benefits) but we need separate sections if content exists. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Pay and Benefits into one "Compensation and Benefits" section, but headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to include Benefits and Pay separately if there is content. There's content about base salary, commission, discretionary incentive compensation (Pay) and benefits list (Benefits). So we can have both.
We also need to include About the role? The initial paragraph "Job Description At Chase, we are passionate..." could be considered About the role. We'll make an
for section headings. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Equal Opportunity Employer/Disability/Veterans" etc. Also remove "Visit our FAQs..." etc. Also remove "About Us" maybe keep as section? It's substantive. "About The Team" also substantive. "About Us" includes description of Chase, mission, benefits etc. Benefits: they mention competitive total rewards package, base salary, commission-based pay, discretionary incentive compensation, benefits list. That's substantive for Benefits and maybe Pay. We need to include Pay and Benefits sections only if posting actually states them. It does mention base salary determined based on role, experience, skill set and location; commission-based pay and/or discretionary incentive compensation; benefits list. So we can create a Pay section (maybe combine with Benefits) but we need separate sections if content exists. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Pay and Benefits into one "Compensation and Benefits" section, but headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to include Benefits and Pay separately if there is content. There's content about base salary, commission, discretionary incentive compensation (Pay) and benefits list (Benefits). So we can have both.
We also need to include About the role? The initial paragraph "Job Description At Chase, we are passionate..." could be considered About the role. We'll make an About the role
with that paragraph.
Responsibilities: list from "Job Responsibilities". We'll create - each duty.
Requirements: Could combine Required Qualifications and Preferred Qualifications? But we have headings: Requirements, Qualifications, Skills. The posting has "Required Qualifications, Capabilities, And Skills" and "Preferred Qualifications, Capabilities, And Skills". We could split into Required Qualifications (maybe under Requirements) and Preferred Qualifications (maybe under Qualifications or Skills). But we need to avoid thin sections. Could combine both into a single "Qualifications" section with subheadings? But we cannot add extra headings besides h3. We could make two sections: Required Qualifications and Preferred Qualifications, each as h3. That's okay if they have substantive content. They do.
Skills: The required qualifications include abilities (skills). Could also have a Skills section but maybe redundant. We could omit Skills section if content covered elsewhere. The instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Required and Preferred into one "Qualifications" section, and maybe another "Skills" section not needed. But we have to use allowed headings; we can omit any heading if no real content. So we could have: About the role, Responsibilities, Qualifications (combining required and preferred), Benefits, Pay. Also maybe About Us and About The Team could be combined into "About Chase" but we have headings About Us and About The Team as separate? They are substantive. Could combine them into one "About Chase" section but we don't have that heading; we have About Us and About The Team as allowed headings. We could keep both.
But we need to avoid thin sections. About Us paragraph is substantive. About The Team also substantive. So we can keep both.
Thus final sections: About the role, Responsibilities, Qualifications (combined required+preferred), Benefits, Pay, About Us, About The Team.
Check if any content duplicated: We'll need to extract.
Let's extract text.
Job Description paragraph:
"At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals."
That's About the role.
Job Responsibilities list:
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
- Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Note: Some sentences have minor grammar issues but we keep as is.
Required Qualifications, Capabilities, And Skills:
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, And Skills:
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
About Us:
"Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation."
We need to remove EEO/equal-opportunity boilerplate, scam-warning, etc. So we should remove the paragraph about equal opportunity employer, non-discrimination, reasonable accommodations, Visit our FAQs. Also remove "We are an equal opportunity employer..." etc. Also remove "Visit our FAQs...". Also remove "We also make reasonable accommodations..." etc. Also remove "We are an equal opportunity employer..." and the following sentences. Also remove "We also make reasonable accommodations..." and "Visit our FAQs...". Also remove "We recognize that our people are our strength..." maybe keep? That's not EEO; it's about diversity and inclusion but could be considered boilerplate? It's a statement about diversity and inclusion; might be considered EEO boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove statements about equal opportunity, diversity and inclusion, non-discrimination, accommodations. So we should cut those sentences.
Thus About Us after cleaning: Keep the mission, description, total rewards package, benefits list. Remove the EEO etc.
Let's craft About Us:
"Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process."
That seems good.
About The Team:
"Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households."
No EEO there, keep.
Now we need to create Benefits and Pay sections.
From About Us we have compensation details: base salary, commission-based pay, discretionary incentive compensation. That's Pay.
Benefits: list of benefits: comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
We'll create
Pay
with paragraph about base salary, commission, discretionary incentive compensation.
Benefits
with - list.
Now we need to ensure we don't repeat content. Also we should not include "Additional details about total compensation and benefits will be provided during the hiring process." maybe keep in About Us or could go to Benefits/Pay but it's generic. Might be okay to keep in About Us.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
(combined required and preferred)
But we need to separate required and preferred? Could combine but we might lose distinction. However we can still combine; it's still substantive. The
Pay
with paragraph about base salary, commission, discretionary incentive compensation.Benefits
with- list.
Now we need to ensure we don't repeat content. Also we should not include "Additional details about total compensation and benefits will be provided during the hiring process." maybe keep in About Us or could go to Benefits/Pay but it's generic. Might be okay to keep in About Us.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce:
About the role
...
Responsibilities
- ... ...
Qualifications
- ... (combined required and preferred)