Jobs · Finance · New York

Associate Banker, 30 Hours, Long Island South Area - Multiple locations

JPMorganChase · Oceanside, NY · 1 mo ago
On-siteFinanceFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also need to avoid filler like "commensurate with experience". We need to parse the job description. Let's extract content: Job Description At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals. That's about the role. Job Responsibilities: list bullet points: - Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. - Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements. - Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. - Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals. - Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, And Skills: list bullet points (maybe each ability). Let's extract: - Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment. - Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients. - Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs. - Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience. - Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity. - Ability to quickly and accurately learn products, services, and procedures. - Client service experience or comparable experience. - High school diploma or GED equivalent. Preferred Qualifications, Capabilities, And Skills: - Strong desire and ability to influence, educate, and connect customers to technology solutions. - Cash handling experience. About Us: description of Chase. We also have "We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process." Thus we have Benefits and Pay info. We also have "We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer..." That's EEO boilerplate; we need to remove. Also "About The Team" description: Consumer & Community Banking division etc. That's maybe part of About Us or separate section? Could be considered "About the Team". Not required heading but we could include as part of About Us or maybe separate "About the Team". The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but not strict list; we can include other headings if they have content. However they said "include a section ONLY when the posting has real, specific content for it". So we could include "About the Team" if there is content. But they gave examples of headings; we can also include "About Us". The posting includes "About Us" and "About The Team". We need to decide. We must not repeat job title as heading. The page already shows it. So we should not add a heading for the job title. We need to output only HTML fragment, no /, no markdown fences. Thus we will produce something like:

About the role

...

Responsibilities

  • ...
  • ...

Qualifications

Maybe combine Required and Preferred? The instruction includes Requirements, Qualifications, Skills as separate possible headings. We have Required Qualifications, Capabilities, And Skills and Preferred Qualifications, Capabilities, And Skills. Could split into Required Qualifications and Preferred Qualifications. Or combine into Qualifications (required) and Preferred Skills. But we have headings: Requirements, Qualifications, Skills. We could use "Requirements" for required qualifications, "Qualifications" for preferred? Or "Skills" for abilities. Let's think. The posting includes "Required Qualifications, Capabilities, And Skills" and "Preferred Qualifications, Capabilities, And Skills". So we could have:

Requirements

    (list required qualifications)

Preferred Qualifications

    (list preferred)
But the instruction gave examples: Requirements, Qualifications, Skills. It didn't forbid other headings like "Preferred Qualifications". It said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). That suggests those are typical headings but not exclusive. However they said "include a section ONLY when the posting has real, specific content for it". So we can add "Preferred Qualifications" if we want. But maybe better to follow the given examples: we could put required under "Requirements", preferred under "Qualifications", and skills under "Skills". However the abilities listed are more like skills. The required list includes abilities and experience/education. The preferred list includes desire to influence and cash handling. We could map: - Requirements: Required Qualifications, Capabilities, And Skills (the list of abilities and experience/education) - Qualifications: Preferred Qualifications, Capabilities, And Skills (the list of preferred) - Skills: maybe not needed separately; but we could put the abilities under Skills? But they'd duplicate. Better to follow the posting: have sections for Required Qualifications and Preferred Qualifications. However the instruction says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests those are typical. I'd include Required Qualifications and Preferred Qualifications as separate headings, but they are not in the examples. Might be okay but risk being considered not following instruction? The instruction says "e.g." meaning examples, not exhaustive. So it's fine. We also need Benefits, Pay, Schedule. Schedule not present, so omit. Pay: we have info about base salary, commission-based pay, discretionary incentive compensation. That's specific enough to include Pay section. Benefits: we have list of benefits. So include Benefits. About Us: we have description. Could be "About the Company" or "About Us". Not in examples but we can include as "About Us". The instruction didn't forbid. It said "e.g." So we can include. About The Team: also could be included but maybe redundant with About Us. Might be considered thin. But we could combine both into About Us? The posting has separate sections; we could include both as separate headings: "About Us" and "About the Team". However that may be considered thin but they have content. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include all info from About Us and About The Team. Thus final HTML:

About the role

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.

Responsibilities

  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
  • Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications

  • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
  • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
  • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Preferred Qualifications

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit

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