Associate

Essential Duties & Responsibilities

• Provide a positive representation of Paris Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Aid customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
• Aid in creating a positive, professional and safe work environment.
• Aid in receiving, checking in and stocking of merchandise throughout the store.
• Aid in maintaining back stock levels.
• Aid in daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Aid in providing a clean and orderly sales floor, including end caps and ad merchandise.
• Aid in merchandise resets through the store.
• Aid in providing assistance to Department Specialists, i.e. price changes, special orders.
• Aid in ensuring signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.

Other Essential Requirements

• Education/Training: High School or GED equivalent.
• Experience: Formal retail experience preferred.

Physical Demands

• Standing, walking, lifting (up to 25lbs) and climbing.