Associate

Location: Thousand Oaks, CA (hybrid schedule)
Duration: 12 Months
Shift: 7:30 AM–4:30 PM or 8:00 AM–5:00 PM

About the Role

The Training and Development Associate on the Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings. In this role, you will communicate and collaborate with business unit trainers and leaders on training events, materials, processes, and systems. Strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables are essential.

Responsibilities

• Support commercial training events for multiple business units, including logistical support during events
• Manage participant rosters
• Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
• Manage communication for training classes (e.g., welcome/travel logistics letters)
• Send communications to participants and coordinate with trainers on class participant responses
• Reserve conference rooms/neighborhoods, order catering, and manage badge access requests
• Provide onsite support during live training events (e.g., post signage, provide office supplies, technical support)
• Manage class surveys (i.e., collecting results, communicating results, archiving)
• Archive training records (e.g., certifications, training rosters)
• Support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer’s Toolbox)
• Help trainers create playlists in Learning Hub or update SharePoint sites
• Manage/update new hire checklists and LMS assignment vehicles
• Collaborate with management on calendars and event planning
• Monitor specific email inboxes to answer questions, provide information, and/or resolve issues
• Print and ship training materials as needed
• Review existing files to ensure audit readiness
• Assist in providing documentation for inspections/audits
• Adhere to processes and standards and suggest improvements
• Support and drive special projects as needed

Qualifications

• Bachelor’s degree and 2 years of experience in Learning and Development, Event Management, Business, or the Pharmaceutical/Biotechnology Industry, or previous job experience in Learning and Development within the Pharmaceutical/Biotechnology Industry
• Proven ability/experience coordinating small to large training events
• Experience managing relationships with competing demands and priorities
• Strong customer service skills
• Strong time management, organization, and prioritization skills
• Strong problem-solving skills
• Strong written and verbal communication skills
• Exceptional attention to detail with the ability to multi-task
• Ability to work well in teams and interact effectively with various levels of management
• Willingness to be flexible to meet team goals and priorities
• Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) is a plus

Pay

The hourly rate for this position is between $26.00 and $28.00.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time
• Paid vacation time
• Paid parental leave
• Paid holidays