Associate

About the role

Clozd is the leader in Decision Intelligence, helping companies uncover the truth by capturing direct feedback throughout the customer journey. We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer, giving executives the insights they need to improve win rates, retention, and growth. Consulting Associates assist Clozd Consultants in delivering successful win-loss analysis programs for clients. Location: onsite in Lehi, UT (we are not currently hiring remote employees).

Responsibilities

• Overseeing win-loss interview scheduling and transcription processes
• Reviewing and editing win-loss interview transcripts
• Summarizing interview themes and communicating them clearly to clients
• Helping Clozd identify ways to improve our technology and processes
• Doing whatever it takes to ensure our programs exceed client expectations
• Tackling ad hoc projects and assignments that help our startup scale faster

Qualifications

• Must be in the process of earning a BA/BS degree (preferably Freshman year through Junior year, or at least 1 semester left of Senior year)
• Superb academic record
• Fast learner, comfortable with ambiguity, and a go-getter
• Strong interpersonal and analytical skills
• Excellent writing, proofreading, and communication skills
• Passionate about learning and using new software and technologies
• Cultural alignment with Clozd’s core values of vision, drive, empathy, stewardship, authenticity and integrity

Schedule

Part-time (20-25 hours per week)