Associate Analyst, Technology Innovation

About the role

This role provides analysis and support to the Robotic Process Automation team, including the design, development, and testing of Robotic Process Automation solutions. The position works to design and deliver innovative automated solutions that expand process capabilities, improve accuracy, and create efficiencies across National Grid US.

Responsibilities

• Functions as an integrator between end users and the Robotic Process Automation team, helping to create automation solutions to meet business needs.
• Participates or leads in various types of meetings or workshops to understand, map, and help shape detailed business processes in order to define and design automation solutions, developing as-is and to-be process flows.
• Responsible for the definition, design, configuration, testing, and initial deployment of new, modified, and/or enhanced Robotic Process Automations.
• Designs and configures RPA processes and objects in Power Automate (processes, outputs, exception paths, and error handling) that are efficient, well structured, maintainable, and easy to understand.
• Creates testing documentation and performs testing activities, including integration testing, end-to-end (business process) testing, and user acceptance testing.
• Works within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.

Requirements

• Minimum of a Bachelor's Degree required.
• Previous experience with Robotic Process Automation (Power Automate) desired.
• Strong people and process skills with the ability to communicate complex information effectively.
• Strong analytical, oral, and written communication skills required.
• Strong problem-solving and troubleshooting skills required.
• Ability to prioritize, schedule, and complete configuration and testing required for multiple applications with overlapping schedules.
• Excellent Microsoft suite knowledge; MS Excel, MS Outlook, MS Access, and other technical skills required.

About Us

At National Grid, we are committed to delivering safe and reliable energy to the customers and communities we serve. We are one of the largest investor-owned energy companies in the world. We are proud of the contributions our work and our people make to the prosperity and wellbeing of our customers, communities, and investors.

National Grid has embarked on ambitious capital projects and a construction program designed to build the infrastructure to enable our renewable electric future. Projects include upgrades to transmission lines, substations, and distribution network infrastructure that will support renewable energy and reliability initiatives and other programs. National Grid has a focus on providing electricity and gas to millions of its existing customers by continuously updating its infrastructure to provide the safest and most reliable system.

Pay

Annual Salary: $72,000-$84,000

National Grid will not provide visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship. National Grid utilizes an assessment that evaluates job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path that provides advancement opportunities within and across bands as you develop and evolve in the role, gaining experience, expertise, and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.