Associate Analyst, Defined Benefit - Early Career

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3CDaC (3% Conference Diversity & Change) is seeking a dynamic, mission-driven Membership & Engagement Manager to lead our member recruitment, retention, and community-building efforts.

About the role

As the Membership & Engagement Manager, you will be the primary point of contact for our diverse membership base, ensuring they derive maximum value from their affiliation with 3CDaC. You will develop and execute strategies to grow our membership, deepen member engagement, and foster a vibrant, inclusive community of marketing and communications professionals committed to diversity, equity, and inclusion (DEI). This role requires a creative thinker with a passion for relationship-building, event planning, and data-driven decision-making.

Responsibilities

• Develop and implement a comprehensive membership growth strategy, including targeted outreach, partnerships, and retention initiatives.
• Serve as the primary liaison for members, providing exceptional customer service and ensuring their needs are met.
• Plan, coordinate, and execute member events (virtual and in-person), including our signature programs: Women’s Leadership, Hatch Awards, CMO Series, The Rosoff Equity Project, Media Innovation Day, and the Media Auction.
• Collaborate with the marketing team to create compelling content and communications that highlight member benefits and drive engagement.
• Manage the membership database (Salesforce or similar CRM) to track member interactions, renewals, and engagement metrics.
• Analyze membership data to identify trends, opportunities, and areas for improvement, and present insights to leadership.
• Work closely with the Professional Enrichment and Content Hub teams to ensure member programming aligns with industry needs and 3CDaC’s mission.
• Develop and manage relationships with corporate partners, sponsors, and industry leaders to enhance member value.
• Oversee the Job Board, ensuring it remains a valuable resource for members and attracts top talent.
• Represent 3CDaC at industry events, conferences, and networking opportunities to promote our mission and grow our community.

Requirements

• 3-5 years of experience in membership management, community engagement, or a related field, preferably in a nonprofit, association, or professional organization.
• Proven track record of growing and retaining membership in a mission-driven organization.
• Exceptional interpersonal and communication skills, with the ability to build relationships at all levels.
• Experience planning and executing events (virtual and in-person), from concept to post-event evaluation.
• Proficiency with CRM systems (e.g., Salesforce) and membership databases.
• Strong project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Passion for diversity, equity, and inclusion, with a commitment to advancing these values in the workplace and beyond.
• Bachelor’s degree in marketing, communications, nonprofit management, or a related field.

Skills

• Relationship-building and stakeholder management.
• Event planning and execution.
• Data analysis and reporting (e.g., Excel, Google Sheets, CRM tools).
• Content creation and storytelling for member communications.
• Strategic thinking and problem-solving.
• Collaboration and teamwork in a cross-functional environment.

Benefits

• Opportunity to work with a passionate team dedicated to advancing DEI in the marketing and communications industry.
• Flexible work environment with a mix of remote and in-office collaboration.
• Professional development opportunities, including access to industry events and training.
• Health, dental, and vision insurance.
• Retirement savings plan with employer match.
• Generous paid time off and holidays.