Associate Accountant

Classification: Contract (3-6 months) • Location: Nashville, TN

About the role

We are seeking a detail-oriented and motivated Accountant to support payment processing activities. This is an excellent opportunity for an early-career professional with some exposure to digital payment platforms or financial operations.

Responsibilities

• Support day-to-day processing of payment transactions.
• Review and investigate payment exceptions, failed transactions, and customer inquiries.
• Monitor transaction activity and escalate potential fraud or compliance concerns.
• Assist with payment reconciliations and reporting activities.
• Maintain accurate records of transactions and case resolutions.
• Collaborate with internal teams including Customer Support, Risk, Compliance, and Operations.
• Ensure adherence to established operational procedures and service-level expectations.
• Provide timely updates on payment-related issues and resolutions.
• Identify opportunities for process improvements and operational efficiencies.

Requirements

• High school diploma, Associate's degree, or Bachelor's degree preferred.
• 0-2 years of experience in payments, banking operations, financial services, customer support, or a related field.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.