Associate Account Supervisor, Strategic Communications
Unlock Health · New York, NY · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Who You Are", "What You’ll Do", "What You Bring", "Perks And Benefits", "About Us". We need to use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We need to map content to appropriate headings.
We have sections: Who You Are (maybe "About the role"? Actually "Who You Are" describes candidate profile; could be "Qualifications" or "Skills". But we need to use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to include a section only when posting has real specific content. We have content for responsibilities (What You'll Do). We have qualifications/skills (What You Bring). We have benefits (Perks And Benefits). We have about the company (About Us) maybe "About the role"? Actually "About Us" is company description; could be "About the role"? Not exactly. But we could use "About the role" for description of role? The posting includes "Who You Are" and "What You'll Do". Could treat "Who You Are" as "Qualifications" or "Skills". "What You'll Do" as "Responsibilities". "What You Bring" as "Requirements" maybe. "Perks And Benefits" as "Benefits". "About Us" could be omitted or maybe "About the role"? But we already have role description. Could include "About the role" as a brief overview combining Who You Are and What You'll Do? But we must not invent filler. Better to create sections that match content: Responsibilities, Requirements (or Qualifications), Skills, Benefits. Also maybe "About the role" could be a short summary from the first paragraph? The posting starts with "Who You Are You’re an experienced healthcare communications..." That's more about candidate. Could be "Qualifications". "What You Bring" also qualifications. Might combine.
We need to avoid headings with no content. So we will output:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We need to map content to appropriate headings.
We have sections: Who You Are (maybe "About the role"? Actually "Who You Are" describes candidate profile; could be "Qualifications" or "Skills". But we need to use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to include a section only when posting has real specific content. We have content for responsibilities (What You'll Do). We have qualifications/skills (What You Bring). We have benefits (Perks And Benefits). We have about the company (About Us) maybe "About the role"? Actually "About Us" is company description; could be "About the role"? Not exactly. But we could use "About the role" for description of role? The posting includes "Who You Are" and "What You'll Do". Could treat "Who You Are" as "Qualifications" or "Skills". "What You'll Do" as "Responsibilities". "What You Bring" as "Requirements" maybe. "Perks And Benefits" as "Benefits". "About Us" could be omitted or maybe "About the role"? But we already have role description. Could include "About the role" as a brief overview combining Who You Are and What You'll Do? But we must not invent filler. Better to create sections that match content: Responsibilities, Requirements (or Qualifications), Skills, Benefits. Also maybe "About the role" could be a short summary from the first paragraph? The posting starts with "Who You Are You’re an experienced healthcare communications..." That's more about candidate. Could be "Qualifications". "What You Bring" also qualifications. Might combine.
We need to avoid headings with no content. So we will output:
Responsibilities
with - items from What You'll Do.
Qualifications
with - items from What You Bring (maybe also Who You Are). Could also include Skills.
But we have separate headings for Skills and Requirements. Could split: Requirements (experience years etc), Skills (writing, editing, etc). However we must not create thin sections. Better to have Qualifications covering both experience and skills.
We also need Benefits section.
We also might include About the role? Could include a brief paragraph summarizing role from first two paragraphs? But we already have responsibilities. The instructions: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those. We'll include About the role as a short paragraph summarizing the role (maybe from first sentence: "As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements...").
We must not repeat job title as heading. That's fine.
We must not include Pay or Schedule unless specified. Not present.
We must remove boilerplate: EEO statement etc.
We must output only HTML fragment.
Let's extract content.
Who You Are paragraph: "You’re an experienced healthcare communications or marketing professional who knows how to turn complex challenges into clear, effective strategies. You’re skilled at building trusted client relationships, coordinating cross-functional teams, and developing omnichannel campaigns that connect with a range of audiences."
What You'll Do: bullet-like sentences. We'll convert each sentence to
- .
List them:
- Lead day-to-day management of client account.
- Coordinate between client stakeholders and align internal teams across the agency, ensuring deadlines for project scopes and deliverables are met and any potential barriers are proactively identified and addressed.
- Demonstrate on-going accountability by creating and managing project management materials, including status tracking documentation.
- Support vendor management related to database development, consumer research, and call center services.
- Help identify opportunities to expand scope of work with existing clients as part of business development.
- Serve as the primary point of contact for key client stakeholders, and coordinate with the internal team to ensure effective support and successful delivery of client engagements.
- Contribute to meetings and update clients on all activities.
- Communications Development: Create comprehensive communication plans leveraging owned, earned, shared and paid media.
- Elevate and protect our clients reputation by building tactical strategies that effectively position their value in the market.
- Build narratives and engagement plans that increase trust, credibility and grow support among key audiences.
- Develop strategic, targeted messaging, and materials to execute on approved strategies that enhances client reputation externally and aligns their organization internally.
- Contribute to creative concepting and asset development.
- Write message platforms, initial drafts of all communications, creative briefs and prepare deliverables for final review with account lead.
- Team Collaboration: Participate in cross-functional teams of strategic communication leaders, managed care leaders, finance teams, revenue cycle teams and analysts to execute integrated strategies.
- Provide strategic guidance and ensure seamless execution of initiatives, ensuring they align with the client's objectives.
- Learn from more experienced team members to grow your skills.
- Market Insights: Stay updated on industry trends, regulatory changes, and developments within the healthcare industry and managed care space.
- Translate insights into actionable recommendations for clients to stay ahead of the curve.
- Learn how to pivot campaigns based on negotiation progress and help clients scenario plan.
What You Bring: list:
- 3-5 years of experience in healthcare strategy or communications, ideally within a consulting firm, agency, or other client-service environment.
- Experience developing and executing integrated communications strategies across earned, owned, shared, and paid channels.
- Strong writing and editing skills, with experience creating message platforms, communication plans, creative briefs, presentations, and client-facing materials.
- A track record of managing healthcare client relationships, providing strategic counsel, and identifying opportunities to strengthen or expand engagements.
- The ability to translate complex healthcare, audience, and market information into clear, actionable recommendations.
- Experience using media monitoring and PR platforms such as Cision and Meltwater.
- An understanding of—or genuine interest in learning—managed care, healthcare reimbursement, regulatory developments, and payer-provider relationships.
- Demonstrated ability to analyze campaign data and performance metrics to evaluate results and inform strategic decisions, along with intermediate Excel skills.
- Strong presentation skills and the ability to communicate recommendations clearly to clients, leadership, and cross-functional teams.
- The judgment and initiative to manage competing priorities, adapt to changing client needs, and move work forward.
Perks And Benefits list:
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Hybrid and Remote work schedules available
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
- Employee Referral Program
About Us paragraph: "Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward."
We could put About Us under "About the role" or maybe "About the company". Since we have heading "About the role", we could put a brief description of the role there, but we already have responsibilities. Maybe better to use "About the role" for a summary paragraph from the first two paragraphs (Who You Are + What You'll Do). But we already have responsibilities. However we could still include About the role as a short overview: "As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements, helping healthcare organizations protect and strengthen their reputations through thoughtful internal and external communications." That's from the first paragraph after Who You Are? Actually that sentence appears in the "Who You Are" section? Let's check: The posting: "Who You Are You’re an experienced healthcare communications or marketing professional who knows how to turn complex challenges into clear, effective strategies. You’re skilled at building trusted client relationships, coordinating cross-functional teams, and developing omnichannel campaigns that connect with a range of audiences. As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements, helping healthcare organizations protect and strengthen their reputations through thoughtful internal and external communications. You’ll guide projects from strategy through execution, keep teams and deliverables moving forward, and identify opportunities to expand client relationships and grow Unlock Health’s healthcare portfolio."
So we could put that as About the role.
Thus sections:
About the role
As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements, helping healthcare organizations protect and strengthen their reputations through thoughtful internal and external communications. You’ll guide projects from strategy through execution, keep teams and deliverables moving forward, and identify opportunities to expand client relationships and grow Unlock Health’s healthcare portfolio.
Responsibilities
...
Qualifications
...
(maybe combine What You Bring and Who You Are? But Who You Are already used partially. Could still include remaining qualifications.)
We could also have Skills
but we might split Qualifications into Requirements and Skills. However we have enough content for Qualifications.
We also need Benefits section.
Thus final HTML:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
We must not include empty sections.
Check that we didn't include Pay or Schedule.
We must not include any markdown fences.
Let's craft.
Be careful to preserve all substantive information. Ensure we didn't miss any details from Who You Are beyond the role summary. The Who You Are also includes: "You’re an experienced healthcare communications or marketing professional who knows how to turn complex challenges into clear, effective strategies. You’re skilled at building trusted client relationships, coordinating cross-functional teams, and developing omnichannel campaigns that connect with a range of audiences." This is not captured in About the role (we used only the later sentences). We could incorporate that into Qualifications or Skills. Since we have Qualifications section, we can add those as bullet points.
Thus Qualifications bullets will include:
- Experienced healthcare communications or marketing professional who knows how to turn complex challenges into clear, effective strategies.
- Skilled at building trusted client relationships, coordinating cross-functional teams, and developing omnichannel campaigns that connect with a range of audiences.
- 3-5 years of experience in healthcare strategy or communications, ideally within a consulting firm, agency, or other client-service environment.
- Experience developing and executing integrated communications strategies across earned, owned, shared, and paid channels.
- Strong writing and editing skills, with experience creating message platforms, communication plans, creative briefs, presentations, and client-facing materials.
- A track record of managing healthcare client relationships, providing strategic counsel, and identifying opportunities to strengthen or expand engagements.
- The ability to translate complex healthcare, audience, and market information into clear, actionable recommendations.
- Experience using media monitoring and PR platforms such as Cision and Meltwater.
- An understanding of—or genuine interest in learning—managed
Qualifications
with- items from What You Bring (maybe also Who You Are). Could also include Skills.
But we have separate headings for Skills and Requirements. Could split: Requirements (experience years etc), Skills (writing, editing, etc). However we must not create thin sections. Better to have Qualifications covering both experience and skills.
We also need Benefits section.
We also might include About the role? Could include a brief paragraph summarizing role from first two paragraphs? But we already have responsibilities. The instructions: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those. We'll include About the role as a short paragraph summarizing the role (maybe from first sentence: "As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements..."). We must not repeat job title as heading. That's fine. We must not include Pay or Schedule unless specified. Not present. We must remove boilerplate: EEO statement etc. We must output only HTML fragment. Let's extract content. Who You Are paragraph: "You’re an experienced healthcare communications or marketing professional who knows how to turn complex challenges into clear, effective strategies. You’re skilled at building trusted client relationships, coordinating cross-functional teams, and developing omnichannel campaigns that connect with a range of audiences." What You'll Do: bullet-like sentences. We'll convert each sentence to
- .
List them:
- Lead day-to-day management of client account.
- Coordinate between client stakeholders and align internal teams across the agency, ensuring deadlines for project scopes and deliverables are met and any potential barriers are proactively identified and addressed.
- Demonstrate on-going accountability by creating and managing project management materials, including status tracking documentation.
- Support vendor management related to database development, consumer research, and call center services.
- Help identify opportunities to expand scope of work with existing clients as part of business development.
- Serve as the primary point of contact for key client stakeholders, and coordinate with the internal team to ensure effective support and successful delivery of client engagements.
- Contribute to meetings and update clients on all activities.
- Communications Development: Create comprehensive communication plans leveraging owned, earned, shared and paid media.
- Elevate and protect our clients reputation by building tactical strategies that effectively position their value in the market.
- Build narratives and engagement plans that increase trust, credibility and grow support among key audiences.
- Develop strategic, targeted messaging, and materials to execute on approved strategies that enhances client reputation externally and aligns their organization internally.
- Contribute to creative concepting and asset development.
- Write message platforms, initial drafts of all communications, creative briefs and prepare deliverables for final review with account lead.
- Team Collaboration: Participate in cross-functional teams of strategic communication leaders, managed care leaders, finance teams, revenue cycle teams and analysts to execute integrated strategies.
- Provide strategic guidance and ensure seamless execution of initiatives, ensuring they align with the client's objectives.
- Learn from more experienced team members to grow your skills.
- Market Insights: Stay updated on industry trends, regulatory changes, and developments within the healthcare industry and managed care space.
- Translate insights into actionable recommendations for clients to stay ahead of the curve.
- Learn how to pivot campaigns based on negotiation progress and help clients scenario plan.
What You Bring: list:
- 3-5 years of experience in healthcare strategy or communications, ideally within a consulting firm, agency, or other client-service environment.
- Experience developing and executing integrated communications strategies across earned, owned, shared, and paid channels.
- Strong writing and editing skills, with experience creating message platforms, communication plans, creative briefs, presentations, and client-facing materials.
- A track record of managing healthcare client relationships, providing strategic counsel, and identifying opportunities to strengthen or expand engagements.
- The ability to translate complex healthcare, audience, and market information into clear, actionable recommendations.
- Experience using media monitoring and PR platforms such as Cision and Meltwater.
- An understanding of—or genuine interest in learning—managed care, healthcare reimbursement, regulatory developments, and payer-provider relationships.
- Demonstrated ability to analyze campaign data and performance metrics to evaluate results and inform strategic decisions, along with intermediate Excel skills.
- Strong presentation skills and the ability to communicate recommendations clearly to clients, leadership, and cross-functional teams.
- The judgment and initiative to manage competing priorities, adapt to changing client needs, and move work forward.
Perks And Benefits list:
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Hybrid and Remote work schedules available
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
- Employee Referral Program
About Us paragraph: "Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward."
We could put About Us under "About the role" or maybe "About the company". Since we have heading "About the role", we could put a brief description of the role there, but we already have responsibilities. Maybe better to use "About the role" for a summary paragraph from the first two paragraphs (Who You Are + What You'll Do). But we already have responsibilities. However we could still include About the role as a short overview: "As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements, helping healthcare organizations protect and strengthen their reputations through thoughtful internal and external communications." That's from the first paragraph after Who You Are? Actually that sentence appears in the "Who You Are" section? Let's check: The posting: "Who You Are You’re an experienced healthcare communications or marketing professional who knows how to turn complex challenges into clear, effective strategies. You’re skilled at building trusted client relationships, coordinating cross-functional teams, and developing omnichannel campaigns that connect with a range of audiences. As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements, helping healthcare organizations protect and strengthen their reputations through thoughtful internal and external communications. You’ll guide projects from strategy through execution, keep teams and deliverables moving forward, and identify opportunities to expand client relationships and grow Unlock Health’s healthcare portfolio."
So we could put that as About the role.
Thus sections:
About the role
As an Associate Account Supervisor, you’ll lead the day-to-day management of strategic communications engagements, helping healthcare organizations protect and strengthen their reputations through thoughtful internal and external communications. You’ll guide projects from strategy through execution, keep teams and deliverables moving forward, and identify opportunities to expand client relationships and grow Unlock Health’s healthcare portfolio.
Responsibilities
- ...
Qualifications
- ...
Skills
but we might split Qualifications into Requirements and Skills. However we have enough content for Qualifications. We also need Benefits section. Thus final HTML:About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...