Associate Account Strategist - Donut Studios

About the role

At Donut Studios, an in-house creative studio within New Engen, you'll play a crucial role in supporting client relationships and executing campaigns. You'll partner with Account Strategists to handle day-to-day client needs, coordinate creative workflows, translate performance insights, and drive organization and follow-through.

Responsibilities

• Support Client Relationships and Account Execution
• Partner closely with Account Strategists to support day-to-day client needs and ensure smooth account operations.
• Facilitate communication between clients and internal teams, keeping projects moving forward and ensuring deliverables and timelines are met.
• Cook up Creative Workflows and Deliverables
• Organize and track creative assets, feedback, approvals, and project updates across active client accounts.
• Maintain visibility into key milestones and help ensure campaigns stay on schedule.
• Translate Performance Insights into Action
• Assist in analyzing campaign performance and translating key metrics into actionable insights.
• Partner with account and creative teams to help identify opportunities for creative improvements and optimization.
• Support Creative Testing and Optimization Efforts
• Help coordinate creative testing initiatives and landing page optimization efforts designed to improve campaign performance.
• Contribute to documenting learnings and ensuring testing plans are executed effectively.
• Prepare Client-Facing Reports and Presentations
• Support the development and quality assurance of client-facing reports, presentations, and deliverables.
• Ensure materials are accurate, polished, and aligned with client expectations.
• Drive Organization and Follow-Through
• Participate in client calls and internal meetings, capturing detailed notes and tracking action items.
• Help ensure follow-ups are completed and stakeholders remain aligned on priorities and next steps.

Requirements

• Digital marketing knowledge around Meta, TikTok, Pinterest, and Snap
• Strong organizational skills and attention to detail, with the ability to manage multiple projects at once
• Effective communicator, capable of relaying clear updates and feedback to both clients and team members
• A proactive attitude with a love for collaboration and problem-solving in a fast-paced environment
• Familiarity with social media platforms and trends is a plus
• Strong familiarity with Google Suite and Slack

Perks & Benefits

• Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
• 401k - Employer match
• HSA - Employer contributes
• Flexible Vacation & PTO plan
• Paid Maternity / Paternity
• Paid Holidays
• Remote/Flex day schedule
• Laid back office environment
• The coolest team ;)
• Fun company events & off-sites

Pay

Salary Range: $50,000 - $60,000 USD annual

Schedule

Remote/Flex day schedule