Associate Account Strategist (B2B) - Donut Studios

About the role

We're looking for an Associate Account Strategist to support one of our key enterprise client engagements. In this role, you'll partner closely with Account Strategists, Project Managers, and cross-functional teams to help keep projects organized, client communication flowing, and creative work moving from brief to delivery.

Responsibilities

• Support Strong Client Relationships
• Aid the Account Strategist with day-to-day client communication by preparing meeting materials, drafting status updates, tracking action items, and ensuring every client interaction is thoughtful and organized.
• Keep Projects Organized
• Maintain project documentation, account resources, client wikis, and internal trackers so teams always have accurate, up-to-date information.
• SUPPORT CREATIVE DELIVERY
• Partner with Account Strategists and Project Managers to track deliverables across multiple campaigns, coordinate project intake, and help keep timelines on schedule.
• Stay One Step Ahead
• Monitor project progress, identify missing information, timeline risks, or potential blockers, and proactively communicate issues before they impact delivery.
• CHAMPION QUALITY
• Review assets before delivery to ensure they meet project requirements, follow established processes, and are ready for client review.
• COLLABORATE ACROSS TEAMS
• Work closely with Project Management, Creative Strategy, designers, copywriters, and production teams to keep communication clear, projects moving, and priorities aligned.
• LEARN AND GROW EVERY DAY
• Build your knowledge of creative production, client services, and enterprise marketing while taking on increasing ownership and responsibility as you grow.

Requirements

• 1-2 years of experience in an account coordination, client services, marketing, or agency support role, preferably within a digital marketing, creative, or advertising agency.
• Strong organizational skills with the ability to manage multiple projects and competing priorities.
• Excellent written and verbal communication skills with a professional, client-focused approach.
• Exceptional attention to detail and a quality-first mindset.
• Experience working with project management platforms such as Asana or similar collaboration tools.
• A proactive attitude with the confidence to ask questions, solve problems, and follow through on commitments.
• Ability to thrive in a fast-paced, collaborative, remote environment while working across multiple time zones.
• Must reside or work within the Eastern Time Zone.

Bonus points if you have

• Exposure to creative production, content, video, or design workflows.
• Experience with tools such as Frame.io, Figma, Airtable, Workfront, or Box.
• Familiarity with B2B, SaaS, technology, or enterprise clients.
• Experience supporting paid media, content marketing, or growth marketing programs.
• Internship or professional experience in digital marketing or creative production.

Benefits

• Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
• 401k - Employer match
• HSA - Employer contributes
• Flexible Vacation & PTO plan
• Paid Maternity / Paternity
• Paid Holidays
• Remote/Flex day schedule
• Laid back office environment
• The coolest team ;)
• Fun company events & off-sites

Pay

Salary Range: $50,000-$60,000

Schedule

Full-time