Associate Account Manager - Medical Sales

About the role

Vanta Diagnostics is a rapidly growing, CAP- and CLIA-certified national laboratory delivering targeted molecular diagnostics designed to improve both clinical and economic outcomes. Our work empowers healthcare providers with actionable insights that support better decision-making and provide therapies that truly change patients’ lives. Known for our industry-leading turnaround times, we ensure results move quickly from the lab to the provider.

This full-time remote role requires daily travel within the Jacksonville Area (with some Ocala territory) and is ideal for individuals looking to build a long-term career in medical sales.

Responsibilities

• Obtain missing information and patient medical records to support diagnostic testing.
• Provide ongoing customer support to existing accounts.
• Build and maintain strong relationships with providers and office staff.
• Promote Vanta Diagnostic’s portfolio of diagnostic products and services.
• Partner closely with Sales Representatives in the territory to assist with account support and growth.
• Shadow experienced Sales Representatives to learn sales strategies, territory management, and best practices.
• Assess client needs and present appropriate diagnostic solutions.
• Assist with implementation and training of new employees in long-term care facilities or physician offices.
• Maintain consistent and effective communication with all staff members within healthcare offices and facilities.
• Actively participate in company training programs, sales tools, and management-led development initiatives.
• Develop the skills and knowledge necessary to advance into a Full-Time Sales Representative role.
• Call on healthcare providers across multiple specialties, including Wound Care, Senior Care, Urology, Dermatology, Podiatry, Internal Medicine, Infectious Disease, and others.

Requirements

• Bachelor’s degree preferred (Business, Life Sciences, Healthcare, or related field a plus). High school degree required.
• Sales experience within Medical Sales would be a huge plus.
• Strong communication, organizational, and interpersonal skills.
• Ability to build rapport with healthcare professionals and office staff.
• Organized, detail-oriented, and capable of managing multiple tasks.
• Willingness to learn and grow within a fast-paced medical sales environment.
• Valid driver’s license and ability to travel within assigned territory as needed.
• Able to handle or work under high pressure environment.
• Work ethic geared towards immediate impact/success.
• High attention to detail.
• Possess and embrace a “Patient First” mentality and approach to our services.
• Compliance with all company policies and procedures is paramount.

Benefits

• Annual base pay ranging from $65,000 to $70,000.
• Medical plans start day one of hire with 2 coverage tiers to choose from (HDHP & PPO).
• Vision & Dental Insurance on day one.
• Car allowance, cell phone stipend, and monthly spending on approved expenses.
• HSA, FSA, and Dependent Care Flexible Spending Accounts (DCFSA) available.
• HRA Reimbursement program for all HDHP enrolled employees.
• 401(k) with employer match.
• Company paid Basic Life, AD&D, short term disability (STD), long term disability (LTD), and dental insurance.
• 100% Company-Funded Employee Assistance Program (EAP).
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and company holidays.
• Voluntary benefits include critical illness, hospital indemnity, accident insurance, theft & credit monitoring services.