Associate Account Manager Client Services

Primary Responsibilities

• Manages ongoing contract relationships and service delivery to clients for one or more accounts
• Acts as outward-facing, dedicated resources for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
• Serves as the primary point of contact for overall and day-to-day service delivery
• Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs

Requirements

• High School Diploma/GED
• 2+ years of experience in the healthcare industry
• 2+ years of experience in account management and building customer relationships
• Willing and able to travel up to 10% of the time for client visits
• Access to reliable transportation & possess a valid US driver's license

Qualifications

• Bachelor's Degree
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Benefits

• Competitive base pay
• Full and comprehensive benefit program
• Performance rewards
• Management team committed to your success
• Some of our offerings include:
• Paid Time Off
• Medical Plan options
• Dental, Vision, Life & AD&D Insurance
• Short-term disability and Long-term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay and Schedule

• The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment
• No drug testing required

UnitedHealth Group

• Committed to helping people live healthier lives and making the health system work better for everyone
• Equal Employment Opportunity/Affirmative Action employer
• Committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes