Associate Account Manager

About the role

Betty is a fully integrated creative agency dedicated to improving various aspects of brands through innovative ideas. We seek an energetic, inclusive, and fun-loving individual passionate about creating remarkable work and strengthening client relationships.

Responsibilities

• Create and present situation analysis, strategic guides, SWOT analysis, positioning analysis, marketing communications objectives, strategies, and tactics for each client.
• Analyze client's sales and communications efforts to develop ideas for improvement.
• Work closely with project managers, producers, media, and other staff to ensure timely, accurate delivery of client jobs.
• Manage client expectations, maintain client confidence, and ensure no surprises regarding agency work.
• Communicate effectively with all departments to ensure quality, budget, and delivery expectations are met.
• Represent the agency's mission, capabilities, and goals accurately to clients and potential partners.
• Review and approve proposals, estimates, job costs, invoices, and credit memos, resolving any issues.
• Perform administrative tasks such as expense recording, billable time tracking, and maintaining high levels of professionalism.

Requirements

• 1-3 years in marketing/marketing communications/advertising in an agency or client organization (preferred)
• Bachelor's degree in business (marketing preferred), journalism, or liberal arts with a strong business curriculum
• Proficiency in Microsoft Office software
• Creative problem-solving and decision-making skills; excellent judgment
• Strong client management, negotiation, and troubleshooting skills
• Demonstrated ability to handle high-stress situations with effective results
• Flexibility to work effectively with different types of people
• Excellent attention to detail
• Excellent written and interpersonal communication skills
• Demonstrated ability to organize, prioritize, and multitask
• Excellent customer service and troubleshooting skills
• Ability to work independently and as part of a team
• Strong leadership skills
• Desire to learn, be continually challenged, and grow

Qualifications

• Annualized salary range: $52,640 - $61,079, based on variations in knowledge, skills, experience, and market conditions
• Comprehensive benefits package including medical, prescription, dental, and vision insurance, 401(k) retirement savings, paid time off, holidays, and additional benefits
• EEO employer committed to creating a place of belonging and prohibiting discrimination based on race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws