Associate Account Executive (School- Western Region)

Job Functions

• Support assigned schools by assisting with ongoing client communication, follow-ups, and requests
• Aid in maintaining strong relationships through consistent touchpoints and responsiveness
• Help with order coordination, program updates, and issue resolution in partnership with Sales Operations
• Ensure schools receive timely information related to products, timelines, and program execution
• Assist the Account Growth Manager with daily sales activities, including meeting preparation, follow-up actions, and outbound support
• Coordinate and schedule meetings, including reviews and check-ins
• Identify and flag potential upsell or cross-sell opportunities for the AGM to pursue
• Absolutely assist with preparing materials related to opportunities, quotes, and account reviews
• Partner with Sales Operations to support: Order setup and execution, Program launches and changes, Client-specific processes and reporting
• Act as a reliable connection point between the AGM, BDE, Sales Ops, and other Cross Functional Partners
• Maintain accurate CRM records, notes, and activity tracking
• Support reporting needs related to account activity and pipeline
• Ensure consistency and organization across assigned schools

Skills

• Demonstrates proficiency in core responsibilities and tasks within their role
• Works independently on routine tasks and requires limited supervision
• Contributes to team projects and collaborates effectively with peers

Physical Requirements

• Ability to sit for long periods of time
• Ability to lift up to 30 lbs
• Ability to travel 10+ days per year

Education & Experience Requirements

• Bachelor’s degree in Business, Marketing, or related field, or equivalent experience
• Professional certifications are a plus
• 2-4 years of sales support, account management, or customer-facing roles
• Strong organizational skills and attention to detail
• Clear and professional communication skills
• Comfort working in CRM systems and cross-functional environments
• Interest in developing within a sales or account management career path