Associate Account Director - Healthcare & Pharmaceutical Exhibit Activations - Remote

This is a remote opportunity in the US.

About the role

The Associate Account Director works in partnership with the Creative and Operations Departments, delivering best-in-class service. The role is focused on existing account retention and growth within an existing portfolio, including maintaining strong client relationships, understanding client programs, identifying growth opportunities, and developing plans to penetrate these opportunities.

Responsibilities

• Conduct meetings with clients to define marketing goals and objectives.
• Work with creative teams to develop solutions that meet client goals within budget parameters.
• Partner with internal teams to provide exceptional client service and meet or exceed client requirements.
• Monitor job costs throughout the project to ensure projected financial plans are met.
• Work with show management, vendors, and strategic partners to ensure compliance with rules/regulations, strategic focus, and timeliness.
• Ensure project milestones are established and measurable.
• Maintain effective client communications, including documentation, project timelines, progress, and verbal discussions.

Requirements

• 3-5 years of relevant experience preferred.
• Must be available to work nights, weekends, and at show sites.
• Position requires scheduling flexibility to meet live event commitments, customary to industry standard.
• Travel up to 35%.
• Ability to adapt to multiple settings/environments and shifting responsibilities.
• Work required in both an office setting and show floor setting.
• Show site work performed in tradeshow/convention venues nationwide.

Attributes

• Driven and self-directed
• Transparent communicator
• Works well under pressure
• Skilled multi-tasker
• Detail-oriented
• Passionate and organized
• Positive, reliable, and proactive

Measure of Success

• By 30 days: Understand team dynamics and perform basic job functions independently.
• By 90 days: Conduct client meetings with minimal direction.
• By 180 days: Understand company policies and processes and provide client solutions based on this knowledge.

Benefits

• Remote work environment
• Full benefits package
• 401K with immediate vesting
• Psychological safety, diversity, inclusivity, and belonging culture
• Employee-led resource groups
• Professional development and learning programs
• Employee events