Assoc Field Access Dir, Derm, SoCal, CA
Job Summary
The Field Access Manager (FAM) is a customer-facing role focused on providing coverage and access education. The FAM is responsible for minimizing payor and pharmacy barriers for patients and providers (HCP and HCP Staff) by providing appropriate and accurate managed care coverage, payor policy, & affordability information regarding Incyte products in an assigned geography.
Essential Functions of the Job (Key responsibilities)
- Educates HCPs and key stakeholders within HCP offices on prior authorization requirements, coverage status, payor appeals and medical exception requirements, alternate funding options for the uninsured and under insured, and all associated processes and timelines.
- Routinely provides live education to HCPs and office staff on access topics.
- Establishes, fosters, and maintains relationships with HCPs, key stakeholders within HCP offices, and health care systems assigned to their geography to support resolution of payor/UM criteria issues.
- Maintains in-process patient cases through a patient navigator portal with proper patient consent.
- Applies knowledge of specialty pharmacy core services and connectivity to assist customers navigating the complexity of specialty pharmacy distribution.
- Applies knowledge of retail Dermatology pharmacy core services and connectivity to assist customers navigating the complexity of retail Dermatology pharmacy distribution.
- Demonstrates extensive knowledge of payor geographic presence/influence, payor mix, product coverage and payor policies.
- Demonstrates deep knowledge of reimbursement and access across Incyte patient support programs and functions compliantly as the subject matter expert in their assigned geography.
- Ensures all activities are consistent with all regulations, laws, and company policies.
Qualifications (Minimal acceptable level of education, work experience, and competency)
- Bachelor’s Degree or equivalent experience required in relevant field (e.g., healthcare, business, or life sciences).
- Minimum of 5 years pharmaceutical or healthcare experience (prior therapeutic area or biologics experience highly desirable); district management, patient access and/or managed markets experience preferred.
- Experience working with specialty pharmacies, retail Dermatology pharmacies, distribution hubs, and managed care.
- Must have keen sense of self-motivation/initiative, excellent decision-making judgment, strong teaming/collaboration skills (across functions) and the ability to learn and adapt to environment to overcome obstacles.
- Must be resilient and adaptable with ability to recover from setback and problems and learn from mistakes.
- Ability to lead without authority in complex, cross functional teams and build strategic long-term partnerships.
- Demonstrated success in translating vision and strategy into tactical plans to drive business; ability to develop and execute localized strategic plans.
- Experience interacting with KOLs or high influence customers in large group practices, hospitals, or managed care organizations.
- Effective communication, presentation, and decision-making skills (particularly in resource allocation).
- Exceptional ability to clearly communicate and articulate strategy and tactics in a way that motivates and energizes customer team.
- Strong business analytic skills and ability to effectively analyze metrics to assess progress against objectives.
Business Support
- Sets ambitious objectives in developing, explaining, and implementing innovative solutions for patient access.
- Works collaboratively with other functional areas to identify and respond to local opportunities and customer needs.
- Serves as a resource within one's area and leverages the expertise of other Incyte business partners.
- Pairs across the organization and with external vendors to continuously improve Incyte patient access deliverables, services, and the customer experience.
- Pairs with compliance and legal to ensure programs are compliant and evolve based on new regulations and laws.
Disclaimer
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: http://www.incyte.com/privacy-policy
Pay Range
USD $196,000.00 - USD $218,000.00 /Yr.