Assoc. Director, AI Enablement & IT Training

Ai Enablement & Microsoft Copilot Operations

• Own the day to day operational enablement of Microsoft 365 Copilot across the enterprise
• Configure, test, enable, and maintain Copilot features, settings, and options within the Microsoft ecosystem
• Ensure Copilot remains functional, secure, and usable as Microsoft introduces updates and new capabilities
• Partner with IT security, infrastructure, applications, and service teams to align AI enablement with operational standards
• Translate AI capabilities into practical, repeatable use cases that improve employee productivity
• Support responsible, compliant, and scalable use of AI technologies

Cross-Department AI Implementation

• Work directly with BioCryst business and functional departments to support AI implementation within their systems and workflows
• Help departments identify opportunities where AI can improve efficiency, accuracy, or decision-making
• Support enablement and adoption of AI capabilities across enterprise applications and business processes
• Act as a bridge between IT and business teams to ensure AI solutions are practical, usable, and well-adopted

IT Training & Onboarding

• Own IT training and enablement for new hires, system changes, and technology rollouts
• Develop and maintain clear, accurate IT documentation and self-service resources
• Ensure adoption and training activities are embedded into IT initiatives from the start
• Continuously improve onboarding and training materials based on user feedback and operational needs

Change Enablement & Collaboration

• Identify adoption gaps across AI and IT platforms and work with IT teams to address them
• Collaborate closely with Service Desk, Infrastructure, and Applications teams to support smooth adoption
• Provide regular updates to IT leadership on adoption trends and enablement progress