Assisted Living Sales Counselor

Job Summary

At Westminster Winter Park, we are seeking a compassionate and relationship-driven sales professional passionate about helping seniors and their families discover a vibrant, supportive community. The Assisted Living Sales Counselor is responsible for internal and external sales and occupancy of Assisted Living and in certain circumstances Memory Support.

Essential Job Functions

• Comply with all applicable rules, policies, standards and guidelines related to employment with Westminster Services and its communities.
• Manage the community's AL sales process and provides customers with community-related information via personal visits, coordination of assessments and follow-up.
• Meet or exceed company sales metrics, meet with prospective new residents through inquiries & closing tour process, including external community partners and referral sources.
• Focus (with the team) on providing the resident and family with all necessary information to achieve optimal satisfaction and customer relations.
• Manage own schedule and complete multiple tasks in a timely and efficient manner.
• Independently initiate steps toward problem resolution in an efficient and effective manner.
• Ensure all sub-acute and Return to Home referrals are communicated with in a timely and appropriate manner with the goal of converting them to AL depositors.
• Ensure the admission packet is completed by incoming resident or responsible party and executed by the Executive Director and/or the Health Services Administrator.
• Maintain accurate data input and customer relationship management software on a daily basis.
• Create and implement the strategic AL marketing and sales plan.
• Participate in creating the strategic AL marketing and sales plan.

Qualifications

• Bachelor’s degree in health related field or marketing with at least two years experience.
• Minimum one year experience in health care marketing and/or Assisted Living sales, case management or long term care.
• Working knowledge of Medicare, Medicaid, and managed care protocols in a long term care market preferred.

Benefits

The position offers flexible hours, competitive wages, health insurance, dental insurance, fitness facility on-site, employee discounts, employee café, vacation pay, parking, career advancement, and more!

Pay

Compensation details are confidential and not disclosed in this job posting.

Schedule

Hours are flexible and depend on the needs of the community.

Company Culture

We are committed to a diverse and inclusive workplace. We encourage applications from all qualified individuals without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or veteran status.