Assistant VP Of Bus Operations

About the Role

The Assistant Vice President of Bus Operations (Terminal Manager) coordinates and directs all phases of transportation and maintenance activities for the terminal under general supervision.

Responsibilities

• Coordinates, directs, and supervises daily transit and maintenance activities to ensure appropriate manpower and sufficient coaches are available for scheduled service.
• Oversees the vault house function to ensure proper and secure handling of fare revenues from Fixed Route and Connector transit services.
• Supervises, staffs, and directs administrative staff.
• Coordinates, directs, and supervises the scheduling and training of dispatchers, road supervisors, and maintenance supervisors.
• Assists in the coordination of scheduling and training of fixed route and connector bus operators.
• Counsels division employees and issues discipline as appropriate.
• Represents the Authority at first and second step grievance meetings for represented employees.
• Assists in the development and compliance of the division operations budget.
• Investigates accidents to ensure compliance with Authority policies and procedures.
• Responds to and investigates passenger inquiries and complaints related to routes, schedules, safety, and driver/passenger relations.
• Surveys new routes and recommends changes to existing schedules.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in Business Administration, Transportation, Planning, Public Administration, or a related field, or seven (7) years of progressive experience in transportation management.
• Five years of supervisory experience in transportation and/or maintenance management and schedule preparation.
• An equivalent combination of education and experience may substitute for minimum requirements.
• Knowledgeable in the repair of heavy-duty diesel and gasoline-powered vehicles.
• Ability to obtain a Michigan Commercial Driver’s License (CDL) with proper endorsements within thirty (30) days of appointment.
• Proficient in Windows-based MS Word and MS Excel applications.

Skills

• Effective verbal and written communication skills.
• Strong team leadership and interpersonal skills.
• Problem-solving and analytical skills.