Assistant Vice President, Product

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health delivers groundbreaking solutions that provide high-quality services and support, when, where, and how people need it. Through technology-enabled services, community wellness programs, and advocacy and education, we are building a society where emotional wellness is a reality for everyone.

About the role

The Assistant Vice President, Product is a senior product leadership role embedded in Vibrant's H2H (Here 2 Help) Pod. This position drives the product strategy and execution for Vibrant's direct service platforms and partner-facing digital products. Reporting directly to the Chief Technology Officer, this leader owns the end-to-end product lifecycle—from discovery and roadmap prioritization to delivery and measurement—for one of the most mission-critical technology portfolios in behavioral health. This high-visibility, high-impact role requires strategic product thinking, stakeholder management at scale, and deep empathy for the communities our technology serves.

Responsibilities

• Own and drive the product strategy and multi-year roadmap for the H2H Pod, aligning closely with the CTO, Engineering, and cross-functional colleagues.
• Lead a team of product managers, providing mentorship, direction, and fostering a culture of rigorous product thinking and user-centeredness.
• Translate mission priorities and partner needs into clearly defined product requirements, OKRs, and delivery milestones.
• Partner with Engineering leadership to ensure agile, iterative delivery against roadmap commitments.
• Serve as the primary product voice in executive conversations, board presentations, and federal partner engagements.
• Define and govern product metrics frameworks, ensuring outcomes are measurable and tied to crisis services impact.
• Drive vendor and platform evaluation decisions in collaboration with Enterprise IT and Data leadership.
• Champion accessibility, equity, and trauma-informed design principles across all product initiatives.
• Other duties as assigned.

Requirements

• 8+ years of progressive product management experience, with at least 3 years in a senior product leadership role (Director, AVP, or VP level) reporting to a Chief or VP-level leader.
• Bachelor’s degree required; Master’s or advanced degree in a relevant field preferred.
• Demonstrated experience in mission-driven, nonprofit, healthcare, government, or similarly highly regulated environments strongly preferred.
• Proven success managing enterprise-scale digital products supporting frontline service providers or vulnerable populations.
• Experience leading teams and cross-functional initiatives, with accountability for execution, performance management, and delivery against KPIs and strategic priorities.
• Strong operational and financial acumen, including experience managing budgets, using data to drive decisions, and operating within complex, government-adjacent or federally funded environments preferred.

Skills

• Executive-level experience defining and executing product strategy for complex, mission-critical digital platforms.
• Deep expertise in product management methodologies, including agile development, roadmap planning, user research, and metrics-driven decision-making.
• Proven ability to lead and scale high-performing product teams, fostering a culture of user-centered design and continuous improvement.
• Strong ability to translate mission priorities, stakeholder needs, and user insights into clear product requirements, OKRs, and delivery plans.
• Experience partnering closely with engineering, data, and design teams to deliver iterative, high-quality products at scale.
• Demonstrated ability to define and operationalize product metrics frameworks tied to user outcomes and service impact.
• Strong financial and operational acumen, including vendor evaluation, platform selection, and resource prioritization.
• Ability to build and maintain trusted relationships with executive stakeholders, cross-functional leaders, and external partners, including government entities.
• Experience preparing and delivering executive- and Board-level presentations on product strategy, performance, and roadmap.
• Strong decision-making skills with the ability to balance user needs, technical constraints, and organizational priorities.
• Exceptional communication skills across technical and non-technical audiences.
• Demonstrated commitment to accessibility, equity, and trauma-informed design principles in product development.
• Demonstrated commitment to building inclusive, empowered, and high-performing teams.

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.
• Frequent communication over video calls with internal and external stakeholders to provide status updates and discuss potential roadblocks.

Pay

Salary range: $180,000 - $200,000. Base pay is determined through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Supplemental income insurance.
• Employer-paid disability and life insurance.
• Pre-tax FSA for medical and dependent care.
• 401K retirement plan.