Assistant Veterinary Office Manager
About the role
Inwood Animal Clinic has been providing quality veterinary care to pets and their families in New York City since 2008. Conveniently located on Broadway between Academy Street and 204th Street, we’re committed to providing compassionate, high-quality veterinary care throughout every stage of a pet’s life.
If you’re ready to move beyond a traditional front-desk role and take on more leadership within veterinary medicine, this could be a great next step. As an Assistant Veterinary Office Manager, you’ll have the opportunity to make an impact on daily hospital operations, support your teammates, and help create a great experience for clients and their pets. If you’re an experienced veterinary professional who enjoys leadership, organization, client service, and finding ways to make a hospital run better, we’d love to meet you!
Responsibilities
- Providing exceptional client service and helping create a positive veterinary experience.
- Helping lead and organize front-desk operations and daily workflow.
- Supporting, coaching, and providing guidance to reception and veterinary support staff.
- Assisting with staff education, training, and communication.
- Supporting scheduling, hospital paperwork, administrative projects, and other office needs.
- Coordinating ultrasound scheduling, communication, and medical recordkeeping.
- Assisting doctors and hospital leadership with administrative and operational needs.
- Identifying opportunities to improve processes and make the veterinary hospital more efficient.
- Helping address client concerns and supporting the team with challenging situations.
- Serving as a dependable resource for the team and helping foster a positive, professional, collaborative culture.
Qualifications
- 5+ years of veterinary experience preferred, with at least 1–2 years of leadership or supervisory experience.
- Previous management or supervisory experience required.
- Strong client service and communication skills.
- Excellent organization, time management, and follow-through.
- Comfortable leading, coaching, and supporting team members.
- Ability to multitask and prioritize competing needs in a busy veterinary hospital.
- Strong attention to detail and problem-solving skills.
- A proactive mindset with the ability to identify challenges and develop practical solutions.
- Comfortable working closely with doctors, hospital leadership, receptionists, and veterinary support staff.
- A genuine commitment to providing an exceptional client and veterinary patient experience.
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
Pay
$23-$28/hr depending on experience
Schedule
- Monday: 9:00 am - 6:00 pm
- Tuesday: 9:00 am - 8:00 pm
- Wednesday: 8:00 am - 6:00 pm
- Thursday: 8:00 am - 6:00 pm
- Friday: 9:00 am - 7:00 pm
- Saturday: 9:00 am - 3:00 pm
- Sunday: 10:00 am - 6:00 pm