Assistant Trainmaster

Genesee & Wyoming Inc. (G&W) is a 125-year-old freight-rail network of 100+ individual railroads and 4,000 employees across North America, serving over 2,000 customers. We live by our Core Values: Safety, Service, Integrity, Respect, Transparency, Accountability, Innovation, and Excellence.

Benefits

• Medical, Dental, Vision & Telehealth
• Life Insurance
• Optional benefit coverages for Accident, Critical Illness, Hospital, ID Theft & Life Insurance
• Flexible Spending & Health Savings account plans
• Employee Assistance Program
• 401(k) Retirement Plan
• On-the-Job Training
• Paid Time Off
• Tuition Reimbursement
• Additional benefits (subject to change)

About the role

As an Assistant Trainmaster, you’ll work side-by-side with the Trainmaster to ensure safe, smooth, and on-time operations. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and values strong team relationships. You’ll support train crews, coordinate railcar movements, and help exceed customer expectations—leading with purpose in a company that values focus, respect, and excellence.

Responsibilities

• Work with the Trainmaster to promote a safe work environment
• Understand customer and interchange partner requirements and assist in implementing processes to meet or exceed expectations
• Assist in railcar switching to maintain operations
• Support the Trainmaster in training and developing employees
• Supervise crews and manage payroll within budget
• Represent the railroad at customer meetings and coordinate with partnering railroads to meet customer needs
• Assist in conducting incident investigations, including proper notification and documentation
• Develop a management style aligned with G&W’s core values to encourage results-oriented performance
• Assist with other projects and perform additional duties as assigned

Requirements

• 5+ years of work experience in the railroad industry
• Knowledge of safety rules and procedures
• Effective written and verbal communication skills
• Basic computer skills (Microsoft Office, applications, reporting, etc.)
• Associate’s degree or equivalent combination of high school diploma/GED and experience; bachelor’s degree preferred
• Valid driver’s license
• At least 18 years of age
• Must live within 50 miles of assigned location or be willing to relocate

Working Conditions

• Full-time (40+ hours weekly) with a varying schedule in a 24/7 work environment, including nights, holidays, weekends, and on-call
• Must be available to respond outside of normal business hours on short notice for emergencies or operational needs
• Outdoor work in all weather conditions
• Walking long distances on uneven surfaces and climbing ladders/equipment while maintaining three points of contact
• Able to lift up to 75 pounds from floor to waist and carry short distances
• Able to squat, bend, and lift overhead
• Good balance and coordination
• Must meet vision requirements (including color)

Employment Requirements

• Pre-employment physical, hearing, and vision medical review
• Federally mandated drug and alcohol testing, including pre-employment screening
• Background screening, including criminal and motor vehicle driving history