Jobs · Customer Service · Hawaii

Assistant Tennis Professional

Four Seasons · Lanai City, HI · 1 wk ago
On-siteCustomer Service$27.88/hrFull-time

About the location

The Four Seasons Resort Lāna’i is situated on the southeastern coast of the pristine island of Lāna’i. It offers an oceanfront destination designed for a curated, personalized island escape. Features include:

  • Outdoor restaurants, such as Nobu Lāna’i
  • A kid’s club
  • Tennis Garden
  • Cultural programming
  • Beach and pool with spacious seating areas
  • Hawanawana spa
  • Luxury retail boutiques
  • A Jack Nicklaus-signature golf course with ocean views
  • Island activities like sunset sails, whale watch tours, horseback riding, sporting clays, archery, biking, hiking, and aerial adventures

What You’ll Do

The Assistant Tennis Professional supports the Head Tennis Professional in delivering exceptional tennis and pickleball programs by:

  • Leading private lessons, clinics, and group activities for guests of all ages and skill levels
  • Supporting pickleball growth
  • Managing pro shop systems, retail needs, racquet stringing, and equipment recommendations
  • Providing a welcoming, high-level guest experience including facility orientation, program explanation, equipment and towel service, and accurate entry of guest information into the reservation system
  • Maintaining the tennis shop and facilities, including court setup and breakdown, cleaning, organizing retail areas, and keeping supplies fully stocked
  • Answering phones and managing reservations to Four Seasons standards, while professionally assisting guests with resort and local information
  • Maintaining strong knowledge of programs and court availability, anticipating guest needs, recognizing returning guests, and providing personalized service
  • Ability to drive to support coverage at the Koele Tennis Facility in Lanai City

What To Bring

  • Legal work authorization in the United States
  • Minimum 1 year of experience in the tennis industry as a full-time instructor preferred; experience in a resort, country club, or luxury tennis environment is a plus
  • Strong customer service skills with keen attention to detail and the ability to maintain an organized workspace
  • Professional demeanor with the ability to remain composed in a fast-paced, medium-volume setting
  • Willingness to learn and assist with group programming, including adult cardio tennis, junior clinics, and advanced player clinics
  • Minimum NTRP rating of 4.5 required; 5.0 preferred

Hourly Rate

$27.88

Benefits

  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc)
  • Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self!

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