ASSISTANT TEAM LEADER - pOpshelf in MIDDLE RIVER, MD S30355

Overview

pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

Responsibilities

• Provides superior customer service to exceed the customer’s expectations; greet and assists customers, and operate cash register and scanner to itemize the customer’s purchase.
• Assists the Store Team Leader in creating and supporting a customer first store culture.
• Model product knowledge and selling techniques to enhance the customer experience.
• Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
• Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Open and close the store a minimum of two days per week.
• Aid in scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Aid in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Aid in implementing and maintaining plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
• Aid in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Aid customers in self-checkout process at multiple register terminals simultaneously.
• Aid in managing the store in the Store Team Leader’s absence.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.).
• Ability to perform cash register functions and operate other tools to generate reports.
• Ability to develop and maintain organization and to attend to detail.
• Ability to solve problems and deal with a variety of situations.
• Ability to interface with store associates, suppliers and customers in a respectful and effective manner.
• Strong product inventory knowledge and creative merchandising abilities.
• Ability to drive own vehicle to the bank to deposit money.

Work Experience and/or Education

• High school diploma or equivalent strongly preferred.
• One year of experience in a specialty retail environment preferred.
• Six months supervisory or team lead experience preferred.

Working Conditions and Physical Requirements

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.
• Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed.

Benefits

• Health insurance coverage options.
• A variety of supplemental programs.
• 401(k) Savings Plan.
• Paid sick leave (where required by law).
• Vacation.
• Paid maternity and parental leave.

Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.

See popshelf.com/careers/benefits for additional details.