Assistant Team Leader
Position Summary
As an Assistant Team Leader, you play a critical role in supporting the Team Leader in all aspects of store operations. You help lead the team, ensure operational excellence, and deliver consistent, high-quality customer experience. This is a hands-on leadership role where you will actively work alongside your team—coaching, problem-solving, and ensuring daily execution meets company standards. You will also step in to lead the store in the Team Leader’s absence.
Primary Responsibilities
Team Leadership
Help train and coach team members
Provide coaching and support to drive performance
Promote a positive team environment
Lead the store in the Team Leader’s absence
Operations Support
Aid in daily operations for smooth, consistent execution
Assist with scheduling, timekeeping, and coverage
Handle cash, reports, and store paperwork accurately
Troubleshoot basic equipment issues
Sales & Inventory Support
Order, stock, and merchandise products
Maintain inventory, reduce shrink, and maintain presentation
Drive sales through promotions and merchandising standards
Track performance and identify improvement opportunities
Customer Experience
Deliver exceptional customer service on every shift
Resolve customer concerns quickly and professionally
Keep the store clean, organized, and welcoming
Compliance & Safety
Follow company policies and regulatory requirements
Support food, fuel, and workplace safety standards
Maintain a safe environment for employees and customers
Requirements & Qualifications
High school diploma or equivalent
6–9 months of assistant manager or related experience
Strong math, English communication, and problem-solving skills
Team-oriented, organized, and able to multitask in a fast-paced environment
Reliable transportation and flexible availability, including nights, weekends, and holidays
Retail, convenience, food service, or supervisory experience preferred
Willingness to learn and grow into a Team Leader role
Must be at least 18 years of age
Physical Requirements
Constant standing, bending and reaching
Moderate amount of manual dexterity
Frequent lifting up to 50 pounds
Comfortable working in varied environments, including outdoor areas during hot summer conditions and cold indoor spaces like walk-in freezers
Employee Incentives
Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
Maximum 20 gallons and 2 fill-ups per week
Disclaimer
The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time. The company reserves the right to run background checks as a condition of employment.