Assistant Supervisor - Shipping

Duties And Responsibilities

• Monitor department workflow to ensure timely and accurate delivery of customer orders
• Aid in planning, organizing, and coordinating daily shipping operations
• Support supervision of employees directly or through team leads, including training, performance management, and development
• Cookier carrier pickup schedules and ensure alignment with shipping timelines
• Aid in managing employee performance, including onboarding new hires and ensuring ongoing training is up to date
• Support the planning and execution of department activities in a safe and organized work environment in compliance with company policies and procedures
• Oversee incoming stock and supplies for the department
• Aid in ensuring compliance with quality standards, including housekeeping and cleanliness of work areas
• Operate department-specific equipment as needed
• Aid in diagnosing and resolving operational issues in a timely manner
• Support a high-volume shipping operation that may run 24/7 during peak periods
• Show flexibility to support various shifts as needed
• Supervise approximately 40 employees during non-peak periods and up to 300 temporary employees during peak seasons
• Perform additional duties as assigned