Assistant Supervisor-Security Operations

About the role

Mayo Clinic Global Security Asst. Supervisors oversee Security Officers on assigned shifts, participate in hiring and training, and support the department's mission, vision, and values.

Responsibilities

• Provide input, recommend actions, and disseminate information regarding Security Officers' activities.
• Hire and train new Security Officers.
• Assist with staff appraisals and perform timekeeping duties as needed.
• Perform routine security officer functions as needed.
• Support and instill Mayo Clinic's mission, vision, and values within the department.
• Handle emergencies and respond to complaints and service calls.
• Manage altercations and emergency crises in a professional manner.
• Operate and communicate on a two-way radio.
• Make effective decisions as an emergency first responder.
• Work as a team member with other emergency responders, including law enforcement and fire/rescue personnel.
• Travel between multiple hospitals/clinics for security and protection assignments.
• Work nights and weekends as required by emergency or special situations.
• Carry and deploy a taser as required.

Qualifications

• Bachelor’s degree with one year of security, healthcare, law enforcement, or military experience.
• Associates degree with three years of security, healthcare, law enforcement, or military experience.
• HS/GED with five years of security, healthcare, law enforcement, or military experience.
• Bachelor's degree preferred.
• Experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation.
• Technical aptitude to work with Security Technology is preferred.
• Previous security experience.
• Able to work independently and in a team environment.
• Strong sense of customer service and interpersonal skills to interact with patients, visitors, and employees.
• Strong written and verbal communication skills.
• Strong problem-solving skills.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail Retirement: Competitive retirement package to secure your future.

Pay and Schedule

$27.99- $37.78/hour; benefits eligible; full-time schedule primarily Monday-Thursday 12pm-10:30pm, with one weekend (Friday-Sunday) per month or as operations dictate.

Schedule Details

Will be scheduled primarily Monday-Thursday 12pm-10:30pm. Will be required to work one weekend (Friday-Sunday) per month or as operations dictate.