Assistant Supervisor, Food & Beverage (APT)

About the role

At our water park, you'll play a key role in delivering a memorable and positive experience for our guests. We're looking for someone who is passionate, positive, and hard-working.

Responsibilities

• Provide the highest level of guest service and satisfaction
• Lead team to deliver superior guest service
• Keep team motivated and energized
• Open and close facilities according to established procedures
• Provide menu and park information to guests
• Maintain equipment and report issues to proper personnel
• Ensure meal and rest periods are provided
• Monitor stations to ensure food looks pleasing and is portioned correctly
• Monitor food temperatures and take appropriate action
• Supervise and train ambassadors
• Authorize ambassador over-rings
• Monitor food waste and educate ambassadors on waste procedures
• Carry out supervisory responsibilities including training, planning, assigning, directing work, and addressing complaints
• Represent the park with a positive attitude and high energy
• Prepare and serve food for park guests
• Clean facilities, operate kitchen equipment, and assist with training and supervision of ambassadors
• Ensure excellent guest service by responding to guest requirements, expectations, and needs
• Perform other duties as assigned
• Assist other locations and areas throughout the park as needed

Requirements

• One to three months of related experience or equivalent combination of education and experience
• Successfully pass ServSafe exam before starting
• Able to pass Alcohol training upon selection
• Able to pass Food Handlers test and maintain valid Food Handlers card
• Strong written/verbal communication skills
• Able to frequently lift/move up to 50 pounds with or without accommodation
• Able to stand for prolonged periods of time
• Able to reach with hands and arms, handle, feel, stoop, crawl, or kneel
• Able to handle multiple tasks and work in a fast-paced environment
• Able to work indoors and in outdoor weather conditions (i.e., sunny, wet, and/or humid)

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

Pay

Details not specified

Schedule

Details not specified