Assistant Stylist
About the role
The Assistant Stylist is a temporary position designed to prepare talent for a stylist role, focusing on delivering quality professional services with an emphasis on the guest’s total look. For the first three months, you will support and be mentored by an Elite or Master Stylist, concentrating on performance (earning power and productivity), guest service, and operational procedures. From months 4-6, you will begin servicing guests independently while continuing to assist. This role requires a passion for the beauty industry, exceptional guest service, and a willingness to learn technical skills and product knowledge.
Responsibilities
- Deliver exceptional guest service and contribute to meeting or exceeding store goals for retail and service sales, guest loyalty, and retail shrink.
- Support your mentor Stylist in meeting sales and productivity goals for hair services and products through:
- Add-on recommendations
- Shampoo and treatment processes
- Blowouts and styling
- Global and retouch color applications
- Assisting with foils (e.g., folding/handing foils)
- Cleaning, sanitation, and organizing duties
- Pre-booking services
- Retail recommendations
- After three months, perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
- Conduct product demonstrations to drive sales and enhance the guest experience.
- Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits, to better serve guests.
- Maintain prompt and regular attendance.
- Develop guest relationships through consultations and tailored retail/service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner under mentorship.
- Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to deliver exceptional guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control.
- Follow state board guidelines and established service protocols for a consistent guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to maintain guest readiness.
- Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
- Attend mandatory trainings and meetings for professional development.
- Adhere to the Ulta Beauty dress code and loss prevention best practices.
- Protect company assets and execute additional operational tasks as directed.
Requirements
- Cosmetology license.
- Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing (or aptitude to develop these skills).
- Basic knowledge of equipment and chemicals used in technical services.
- Ability to demonstrate, recommend, and sell professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Frequent mobility, bending, reaching, and twisting during shifts.
- Continuous lifting and/or moving of up to 10 lbs.
- Ability to stand for long periods during shifts.
- Continuous coordination and manipulation of objects.
- Frequent use of computers, telephonic devices, and related office/cosmetology supplies.
About Ulta Beauty
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including our own private label. Every Ulta Beauty store features a full-service salon offering hair, skin, brow, and makeup services. We are committed to considering all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable laws.