Assistant Stylist

About the Role

The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. This temporary position prepares talent for a stylist role, focusing on delivering quality professional services with an emphasis on the guest’s total look. For the first 3 months, the Assistant Stylist supports and is mentored by an Elite or Master Stylist, focusing on performance, guest service, and operational procedures. During months 4-6, the Assistant Stylist begins servicing guests independently while continuing to assist. This role requires a passion for the beauty industry, exceptional guest service, and a willingness to learn technical skills and product knowledge.

Responsibilities

• Deliver exceptional guest service and contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and retail shrink.
• Support mentor Stylist in meeting sales and productivity goals for hair services and products through:
  • Add-on recommendations
  • Shampoo and treatment processes
  • Blowouts and styling guests
  • Assisting with global and retouch color applications
  • Folding/handing foils
  • Cleaning, sanitation, and organizing duties
  • Pre-booking and retail recommendations
• After three months, perform hair services including haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
• Perform product demonstrations to drive sales and enhance the guest service experience.
• Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits, to better serve guests.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner under mentorship.
• Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
• Establish professional relationships with peers and brand partners to deliver exceptional guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control.
• Follow state board guidelines and established service protocols for a consistent guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
• Attend mandatory trainings and meetings for continuous professional development.
• Adhere to the Ulta Beauty dress code and loss prevention best practices.
• Protect company assets and execute other operational tasks as directed.

Requirements

• Cosmetology license.
• Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing (or aptitude to develop these skills).
• Basic knowledge of equipment and chemicals used in technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility, bending, reaching, and twisting during shifts.
• Continuous lifting and/or moving of up to 10 lbs.
• Ability to stand for long periods during shifts.
• Continuous coordination and manipulation of objects.
• Frequent use of computers, telephonic devices, and related office and cosmetology supplies.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services. Ulta Beauty is committed to fostering an inclusive environment and considers all qualified applicants, including those with arrest or conviction records, consistent with applicable state and local laws.