Assistant Stylist

General Summary & Scope

The Assistant Stylist is responsible for engaging with guests, consulting on hair care needs, and recommending products and services. This is a temporary position preparing talent for a stylist role, focusing on performance, guest service, and process.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Deliver exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.

• Mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by:

  • Adding on recommendations
  • Shampooing and treating guests
  • Blowouts and styling guests
  • Global and retouch color applications
  • Foiling (e.g., folding/handling foils)
  • Cleaning/sanitizing and organizing duties
  • Pre-booking
  • Retail recommendations

• After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).

• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.

• Stay informed about new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.

• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.

• Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.

• Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.

• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.

• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.

• Utilize appropriate booking and clientele systems to book guests for return services and for events.

• Communicate any supply needs to the Experience Manager, ensuring guest-readiness at all times.

• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any additional assigned area.

• Attend mandatory trainings and meetings to enable continuous professional development.

• Adhere to the Ulta Beauty dress code.

• Protect company assets by following loss prevention best practices and providing exceptional guest service.

• Execute other operational tasks as directed.

Job Qualifications

• Education: Cosmetology license

• Skills: Basic understanding of latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and/or an aptitude to develop skills and capabilities in all service categories; basic understanding of the use of equipment and chemicals needed to perform technical work; developed communication skills; ability to work independently and as part of a team; ability to build and maintain strong customer relationships, and build clientele.

• Special Position Requirements: Work a flexible schedule to include days, evenings, weekends, and holidays.