Assistant Stylist
About the Role
The Assistant Stylist is a temporary position designed to prepare talent for a stylist role, focusing on delivering quality professional services with an emphasis on the guest’s total look. For the first 3 months, you will support and be mentored by an Elite or Master Stylist, concentrating on performance, guest service, and operational procedures. During months 4-6, you will begin servicing guests independently while continuing to assist. This role requires a passion for the beauty industry, exceptional guest service, and a willingness to learn technical skills and product knowledge.
Responsibilities
- Deliver exceptional guest service and contribute to store goals related to retail and service sales, guest loyalty, and retail shrink.
- Support mentor Stylist in meeting sales and productivity goals through add-on recommendations, shampoo and treatment processes, blowouts, styling, color applications, assisting with foils, cleaning/sanitation, pre-booking, and retail recommendations.
- After three months, perform hair services including haircuts, color, texture treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
- Perform product demonstrations to drive sales and enhance the guest service experience.
- Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services, and communicate their benefits to guests.
- Maintain prompt and regular attendance.
- Develop guest relationships through consultations and tailored retail/service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner under mentorship.
- Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to enhance guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control.
- Follow service protocols to ensure a consistent and exceptional guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to maintain guest-readiness.
- Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
- Attend mandatory trainings and meetings for professional development.
- Adhere to the Ulta Beauty dress code and loss prevention best practices.
- Protect company assets and execute additional operational tasks as directed.
Requirements
- Cosmetology license.
- Basic understanding of salon techniques for haircutting, haircolor, styling, texture treatments, extensions, makeup, brow services, and ear piercing (where applicable), or an aptitude to develop these skills.
- Basic knowledge of equipment and chemicals used in technical services.
- Ability to demonstrate, recommend, and sell professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
Schedule
Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Frequent mobility, bending, reaching, and twisting during shifts.
- Continuous lifting and/or moving of up to 10 lbs.
- Ability to stand for long periods during shifts.
- Continuous coordination and manipulation of objects.
- Frequent use of computers, telephonic devices, and related office/cosmetology supplies.
About Ulta Beauty
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from approximately 500 brands across all categories and price points, including Ulta Beauty’s private label. Every store features a full-service salon offering hair, skin, brow, and makeup services. Ulta Beauty is committed to fostering an inclusive environment and considers all qualified applicants, including those with arrest or conviction records, consistent with applicable state and local laws.