Assistant Stylist
About the role
The Assistant Stylist is a temporary position designed to prepare talent for a stylist role, focusing on delivering quality professional services with an emphasis on the guest’s total look. For the first 3 months, the Assistant Stylist supports and is mentored by an Elite or Master Stylist, concentrating on performance, guest service, and operational procedures. During months 4-6, the Assistant Stylist begins servicing guests independently while continuing to assist. This role requires a passion for the beauty industry, exceptional guest service, and a willingness to learn technical skills and product knowledge.
Responsibilities
- Deliver exceptional guest service and contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and retail shrink.
- Support mentor Stylist in meeting sales and productivity goals for hair services and products through:
- Add-on recommendations
- Shampoo and treatment processes
- Blowouts and styling guests
- Assisting with global and retouch color applications, including foils (e.g., folding/handing foils)
- Cleaning, sanitation, and organizing duties
- Pre-booking and retail recommendations
- After three months, perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Perform product demonstrations to drive sales and enhance the guest service experience.
- Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits, to better serve guests.
- Maintain prompt and regular attendance.
- Develop guest relationships through consultations and appropriate retail/service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner under mentorship.
- Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
- Establish professional relationships with peers and brand partners to enhance guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control.
- Follow state board guidelines and established service protocols for a consistent guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to maintain guest-readiness.
- Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
- Attend mandatory trainings and meetings for continuous professional development.
- Adhere to the Ulta Beauty dress code and loss prevention best practices.
- Protect company assets and execute other operational tasks as directed.
Requirements
- Cosmetology license.
- Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing (where applicable), or an aptitude to develop these skills.
- Basic knowledge of equipment and chemicals used in technical work.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Frequent mobility, bending, reaching, and twisting during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Ability to stand for long periods during shift.
- Continuous coordination and manipulation of objects during shift.
- Frequent use of a computer, telephonic devices, and related office/cosmetology supplies.
About Ulta Beauty
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.