Assistant Store Manager - Zales - Ashley Park

About the role

We are seeking dynamic, driven, and creative individuals to join our team as Assistant Store Managers. This role involves assisting the Store Manager in achieving sales and profit targets, fostering a culture of customer satisfaction, and developing the skills of team members.

Responsibilities

• Assist the Store Manager in maintaining daily focus on individual and team member standards to achieve sales and profit projections
• Contribute to an atmosphere of total customer satisfaction
• Develop skills and product knowledge of team members through training and evaluation
• Recruit and select new team members
• Follow and enforce all Company policies and procedures
• Perform other operational and strategic duties as assigned

Requirements

• At least one year of retail experience, preferably in a jeweler or specialty retailer setting
• Knowledge of operating POS terminals and scanners, using basic computer software and hardware
• Ability to interpret a variety of instructions in written, oral, diagram, and schedule form
• Availability to work days, nights, and weekends

Qualifications

• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritize responsibilities effectively
• Passion for customer service and a commitment to excellence

Skills

• Customer service orientation
• Team management and leadership skills
• Effective problem-solving and decision-making abilities

Benefits

• Medical, Dental, Vision, and Prescription Insurance (for full-time team members)
• 401(k) plan
• Paid vacation and holidays (for full-time team members)
• Tuition reimbursement and DCA courses based on position
• Training programs including Associate Training System, Management Training System, District Manager in Training, Career Development, and more
• Merchandise discounts
• Incentive trips and contests

Pay

Base pay plus commission on sales

Schedule

Days, nights, and weekends

Total Rewards

Includes medical, dental, vision, and prescription insurance (full-time team members), 401(k) plan, paid vacation and holidays (full-time team members), tuition reimbursement and DCA courses based on position, training programs, merchandise discounts, incentive trips and contests.

Company Culture

Zales is part of Signet Jewelers, a purpose-driven company committed to inspiring love and celebrating life. We are dedicated to providing an outstanding customer experience, continuous training, and making a positive impact on both customers and employees. We believe in promoting from within and empowering our team members to reach their full potential.

Equal Opportunity Employer

We are committed to promoting diversity and inclusion at all levels of our organization. We encourage applications from qualified candidates of all backgrounds.

Additional Information

Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud, then select “Job” and “Professional Profile.” Enter your entire job history, education, skills, and internal projects. To add your military service and tenure, select “Personal” and click “Edit.”

Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. For more information about our career opportunities, please visit our careers page.