Assistant Store Manager - West Village

About the role

Assume manager’s role in supervising staff in absence of the Store Manager
Support Store Manager in day-to-day operations of running store such as upholding excellent customer service, coaching and developing the sales team
Develop and retain strong client relationships through customer engagement and clienteling
Communicate inventory needs to support business goals
Track and log relevant KPI’s - Conversion, AOV & UPT
Organize, plan, and execute in-store events
Maintain a clean, organized and aesthetically pleasing store front
Resolve customer complaints and concerns in a timely manner
Ensure all company policies and retail procedures are enforced at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Requirements

High School Diploma/GED required; Bachelor’s Degree preferred
Strong aesthetic sensibilities and sense of style
3+ years retail experience
Existing client base required
Strong leadership and people management skills
Excellent communication and organizational skills
Decision-making and problem-solving skills
Attention to detail