Assistant Store Manager, Visual

Awarded Experience

2+ years customer service or retail leadership experience.

Skills

• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Strong proactive problem solving skills
• Strong delegation skills in support of execution and driving results
• Proven ability to build a culture focused on success and teamwork

Responsibilities

• Lead the visual team in executing seasonal floorsets, maintaining brand standards, and managing product flow from receiving to the salesfloor
• Partner closely with Operations and store leadership on daily operations—including receiving, inventory management, and maintaining operational standards
• Oversee the visual budget, supplies, and back-of-house organization
• Analyze store KPIs to drive business performance, lead replenishment routines, and manage clearance areas to optimize results
• Mentor and educate the visual work team, developing their product knowledge and visual skills to deliver compelling brand storytelling and support professional growth
• Collaborate with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training
• Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance
• Participate in weekly store walk-throughs with the management team and follow-up as required
• Collaborate with direct reports to promote the customer experience and a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent
• Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication