Assistant Store Manager - UGG

About the role

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. As an Assistant Store Manager, you know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

Responsibilities

As an Assistant Store Manager, you work closely with the Store Manager to ensure that the business is aligned with the interests of the company, its employees, and the local community. In this role, you partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business. It’s your job to aid in the selecting of team members who pursue passions that relate to the brand and its products. You maintain high training standards and know how to motivate and inspire your team members to contribute to the productivity of the store, while being available to address and respond to the needs of your customers and team members. Further, you understand that the needs of the business extend beyond the store’s four walls, which requires that you continually cultivate awareness of industry trends. As an Assistant Store Manager, you aid in the day-to-day operations of the store including training, operations, sales, visual merchandising, inventory management, store administration, and customer service. The Assistant Store Manager is also responsible for opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, and acting as the Store Manager in their absence.

Qualifications

• Two (2) to four (4) years minimum retail store management experience preferred.
• Associates Degree (preferred) or equivalent experience required
• Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Excellent project management skills, organizational skills, and attention to detail
• Excellent problem-solving skills and ability to work through challenges
• Ability to multi-task in a dynamic environment

Requirements

• Flexibility to travel to meet the needs of the business